Service Delivery Executive
Service Delivery Executive Interview Questions and Answers
Q1. What is customer services and why it is so important for any online industry? Types and nature of customers. Importance of chats or emails in customer services. How to handle an irate customer over the chat. Wh...
read moreCustomer service is the provision of assistance and support to customers before, during, and after a purchase.
Types of customers include loyal, occasional, discount-oriented, and need-based customers.
Customer service is important for online industries because it helps to build customer loyalty, increase customer satisfaction, and improve brand reputation.
Chats or emails are important in customer service because they provide a quick and convenient way for customers to communic...read more
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