Senior Technical Support Representative Interview Questions and Answers

X-rays are generated by bombarding a metal target with high-energy electrons.

• Electrons are accelerated towards a metal target, usually tungsten or molybdenum.

• When the electrons collide with the target, they produce X-rays.

• The X-rays are then filtered and directed towards the patient for imaging.

• The process is called Bremsstrahlung radiation.

• X-rays have a wide range of medical and industrial applications.

To format a PC, troubleshoot basic issues, clone a hard drive, and back up data, follow these steps.

• To format a PC, insert a bootable USB or DVD and follow the on-screen instructions.

• For basic troubleshooting, identify the issue, research solutions, and try them one by one.

• To clone a hard drive, use software like Clonezilla or Macrium Reflect.

• To back up data, use cloud storage services like Google Drive or Dropbox, or an external hard drive.

Basic network issues can be resolved by checking connections, resetting devices, and troubleshooting software.

• Check physical connections and cables

• Restart devices such as routers and modems

• Use network troubleshooting tools like ping and traceroute

• Check for software updates and reinstall drivers if necessary