Senior Relationship Manager

100+ Senior Relationship Manager Interview Questions and Answers

Updated 23 Feb 2025

Q51. Do you have two wheeler

Ans.

Yes, I do have a two wheeler.

  • I own a motorcycle for daily commute.

  • I have a valid driving license for two wheelers.

  • I am comfortable riding in city traffic.

  • Having a two wheeler helps me reach clients faster.

Q52. How you will enhance market share of company

Ans.

I will enhance market share by implementing targeted marketing strategies, expanding product offerings, and building strong relationships with key clients.

  • Developing targeted marketing campaigns to reach new customers

  • Expanding product offerings to meet the needs of a wider customer base

  • Building strong relationships with key clients to increase loyalty and referrals

Q53. Can you describe the real estate?

Ans.

Real estate refers to land, buildings, and natural resources such as minerals, crops, or water.

  • Real estate can include residential properties (houses, apartments), commercial properties (office buildings, retail stores), and industrial properties (factories, warehouses).

  • Investing in real estate can provide rental income, capital appreciation, and tax benefits.

  • Real estate markets can be influenced by factors such as location, economic conditions, and government policies.

Q54. What are the products you were handling

Ans.

I have experience handling a variety of financial products including loans, credit cards, savings accounts, and investment products.

  • Loans

  • Credit cards

  • Savings accounts

  • Investment products

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Q55. What is mutual fund aum in india

Ans.

Mutual Fund AUM in India refers to the total value of assets managed by mutual fund companies in India.

  • Mutual Fund AUM is a measure of the size and growth of the mutual fund industry in India.

  • It includes the market value of all the securities held by the mutual funds.

  • AUM is an important metric for investors to assess the popularity and performance of mutual funds.

  • As of March 2021, the total AUM of mutual funds in India was around INR 33.04 trillion.

  • The AUM has been steadily i...read more

Q56. sales achieved target cross sale target marketing activity

Ans.

I consistently achieved sales and cross-sale targets while implementing effective marketing activities.

  • Consistently met or exceeded sales targets by identifying and pursuing new business opportunities

  • Successfully achieved cross-sale targets by promoting additional products or services to existing clients

  • Implemented various marketing activities such as email campaigns, social media promotions, and networking events to generate leads and increase brand awareness

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Q57. What type of data base do you have?

Ans.

Our database is a cloud-based CRM system that allows us to track and manage customer interactions and relationships.

  • Our database is cloud-based and accessible from anywhere with an internet connection.

  • It is a CRM system that allows us to track and manage customer interactions and relationships.

  • We can store customer information, communication history, and sales data in the database.

  • The database also allows us to generate reports and analyze customer behavior.

  • Examples of CRM sy...read more

Q58. How to generate lead and grow sale

Ans.

To generate leads and grow sales, it is important to build strong relationships, utilize various marketing strategies, and provide exceptional customer service.

  • Build a strong network of contacts and maintain relationships with existing clients

  • Implement targeted marketing campaigns to reach potential customers

  • Utilize social media platforms and online advertising to increase brand visibility

  • Offer incentives or promotions to attract new leads

  • Provide exceptional customer service ...read more

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Q59. Csn you travel if told to travell 70 km in a day

Ans.

Yes, I am willing to travel 70 km in a day for work.

  • I am comfortable with traveling for work purposes.

  • I have reliable transportation and am willing to use it for work.

  • I am able to manage my time effectively to ensure I can complete the required travel.

  • I have previously traveled for work and am familiar with the process.

  • I am willing to adapt to any changes or challenges that may arise during travel.

Q60. How will you increase sales growth

Ans.

I will increase sales growth by implementing targeted marketing strategies and building strong relationships with clients.

  • Conduct market research to identify potential clients and their needs

  • Develop personalized marketing campaigns to target specific client segments

  • Build strong relationships with clients through regular communication and exceptional service

  • Identify cross-selling and upselling opportunities to increase revenue

  • Collaborate with other departments to ensure seamle...read more

Q61. Have you knowledge in Credit insurance

Ans.

Yes, I have knowledge in Credit insurance.

  • I have experience in analyzing credit risk and assessing the creditworthiness of clients.

  • I am familiar with different types of credit insurance policies and how they can protect against non-payment.

  • I have worked with underwriters to secure credit insurance for clients in the past.

Q62. What business you can get to the bank

Ans.

I can bring in new business by leveraging my extensive network of contacts and developing strong relationships with potential clients.

  • Utilize existing network of contacts to generate leads

  • Develop strong relationships with potential clients to understand their needs and offer tailored solutions

  • Identify opportunities for cross-selling and upselling to existing clients

  • Stay updated on industry trends and market conditions to identify new business opportunities

Q63. How to business do you generate

Ans.

I generate business through networking, referrals, cold calling, and attending industry events.

  • Networking with industry professionals

  • Asking for referrals from satisfied clients

  • Cold calling potential leads

  • Attending industry events and conferences

  • Utilizing social media and online platforms for lead generation

Q64. What are the types of life insurance

Ans.

There are several types of life insurance policies available to individuals.

  • Term life insurance provides coverage for a specific term or period of time.

  • Whole life insurance offers coverage for the entire lifetime of the insured.

  • Universal life insurance combines a death benefit with a savings component.

  • Variable life insurance allows policyholders to invest in various investment options.

  • Group life insurance is typically offered through employers to provide coverage for a group ...read more

Q65. What earning incentives per month

Ans.

Earning incentives vary based on performance and targets achieved.

  • Earning incentives are performance-based and vary from month to month.

  • The exact amount of earning incentives is not fixed and depends on the targets achieved.

  • Incentives can include bonuses, commissions, and other performance-based rewards.

  • The company may have a structured incentive program in place.

  • Senior Relationship Managers may also have the opportunity to earn additional incentives through cross-selling and...read more

Q66. What is the full form of EMI

Ans.

EMI stands for Equated Monthly Installment.

  • EMI is a fixed amount of money paid by a borrower to a lender at a specified date each calendar month.

  • It is used to repay both the interest and principal each month, ensuring that the loan is paid off in full over a specified period.

  • EMI calculations are commonly used in loans such as home loans, car loans, and personal loans.

Q67. What is the full form of RBI

Ans.

Reserve Bank of India

  • Reserve Bank of India

  • Regulates the monetary policy in India

  • Issues currency notes

  • Acts as a banker to the government

Q68. What is ur package expectations

Ans.

My package expectations are negotiable based on the overall compensation package and benefits offered.

  • I am open to discussing my salary expectations based on the total compensation package

  • I am looking for a fair and competitive salary based on my experience and skills

  • Benefits such as healthcare, retirement plans, and vacation time are also important to me

  • I am willing to negotiate to find a mutually beneficial agreement

Q69. How will you manage customer relations

Ans.

I will manage customer relations by building strong rapport, addressing concerns promptly, and providing personalized solutions.

  • Building strong rapport with clients through regular communication and personalized interactions

  • Addressing customer concerns promptly and effectively to ensure satisfaction

  • Providing personalized solutions to meet the unique needs and preferences of each client

  • Seeking feedback from customers to continuously improve services and relationships

Q70. Few options strategy

Ans.

Options strategy refers to the use of various options contracts to achieve specific investment goals.

  • Options strategies involve buying and selling options contracts to take advantage of market conditions.

  • Common options strategies include covered calls, protective puts, and straddles.

  • These strategies can be used to generate income, hedge against risk, or speculate on market movements.

  • For example, a covered call strategy involves selling a call option on a stock you already own...read more

Q71. Satisfaction with balance work palace

Ans.

I am highly satisfied with the work-life balance at my current workplace.

  • My current workplace has a flexible work schedule which allows me to manage my personal and professional life effectively.

  • The company culture promotes a healthy work-life balance and encourages employees to take time off when needed.

  • I have access to various wellness programs and resources that help me maintain a healthy work-life balance.

  • My team is supportive and collaborative, which reduces work-related...read more

Q72. How much current CTC?

Ans.

My current CTC is confidential.

  • I prefer not to disclose my current CTC as it is confidential.

  • I am open to discussing my salary expectations for this role.

  • I believe my skills and experience make me a strong candidate for this position.

  • I am looking for a competitive compensation package based on industry standards.

Q73. How will you sell our product

Ans.

I will sell your product by understanding the customer's needs and demonstrating how our product can meet those needs.

  • Researching the customer's industry and identifying pain points

  • Tailoring the product pitch to address those pain points

  • Providing case studies and testimonials to demonstrate the product's effectiveness

  • Offering a trial or demo to allow the customer to experience the product firsthand

  • Following up with the customer to address any concerns or questions

Q74. Why invest in stock market?

Ans.

Investing in stock market can provide higher returns than traditional savings accounts.

  • Stock market investments have historically provided higher returns than savings accounts or bonds.

  • Investing in a diversified portfolio of stocks can help mitigate risk.

  • Stocks can provide passive income through dividends.

  • Investing in stocks can help beat inflation.

  • Stocks can be easily bought and sold, providing liquidity.

  • Examples of successful stock market investments include Amazon, Apple, ...read more

Q75. What is full name amc

Ans.

AMC stands for Asset Management Company, which is a company that invests pooled funds from clients into securities.

  • AMC stands for Asset Management Company

  • AMCs manage pooled funds from clients

  • AMCs invest these funds into securities for clients

  • Examples: BlackRock, Vanguard, Fidelity

Q76. What is salary deduction

Ans.

Salary deduction is the amount of money taken out of an employee's paycheck for various reasons such as taxes, benefits, or loan repayments.

  • Salary deduction is a common practice in payroll where a portion of an employee's salary is withheld for various purposes.

  • Examples of salary deductions include income tax, social security contributions, health insurance premiums, retirement savings, and loan repayments.

  • Employers are required by law to deduct certain taxes and contribution...read more

Q77. Full form of IRDA

Ans.

IRDA stands for Insurance Regulatory and Development Authority.

  • IRDA is a regulatory body that oversees the insurance industry in India.

  • It was established in 1999 under the IRDA Act.

  • IRDA's main functions include issuing licenses to insurance companies, regulating premiums, and protecting policyholders' interests.

  • IRDA also promotes the development of the insurance industry in India.

  • IRDA has the power to impose penalties on insurance companies that violate its regulations.

Q78. What is technical sheet

Ans.

A technical sheet is a document that provides detailed information about a product or service.

  • Contains specifications, features, and technical details of the product or service

  • May include diagrams, charts, or graphs to illustrate information

  • Used by sales teams, engineers, and customers to understand the product better

Q79. Sales scope in current market scenario

Ans.

Sales scope in current market scenario is promising with increasing demand for innovative solutions and personalized services.

  • Focus on building strong relationships with clients to understand their needs and provide tailored solutions

  • Leverage technology to enhance sales processes and improve customer experience

  • Stay updated on market trends and competitor activities to identify new opportunities for growth

  • Collaborate with cross-functional teams to offer comprehensive solutions...read more

Q80. What is sales process

Ans.

Sales process is a systematic approach to selling a product or service, involving multiple steps from prospecting to closing the deal.

  • Identifying potential leads or prospects

  • Qualifying leads to determine if they are a good fit for the product or service

  • Presenting the product or service to the prospect

  • Handling objections and addressing concerns

  • Closing the deal and following up with the customer

  • Building and maintaining relationships with customers for repeat business

Q81. What is life insurance?

Ans.

Life insurance is a financial product that provides a lump sum payment to beneficiaries upon the insured's death.

  • Provides financial protection for loved ones in case of the insured's death

  • Can help cover funeral expenses, outstanding debts, and ongoing living expenses

  • Premiums are paid regularly to maintain coverage

  • Different types include term life, whole life, and universal life insurance

Q82. How much CTC you expect?

Ans.

I am looking for a competitive salary based on my experience and skills.

  • Expecting a competitive salary based on industry standards and my experience

  • Open to negotiation based on the overall compensation package

  • Seeking a salary that reflects the responsibilities and expectations of the Senior Relationship Manager role

Q83. Any type relevant to job

Ans.

Yes, I have relevant experience in relationship management and sales.

  • I have worked as a Relationship Manager for 5 years, managing a portfolio of high net worth clients.

  • I have consistently exceeded sales targets and achieved high customer satisfaction ratings.

  • I have experience in cross-selling and up-selling financial products and services.

  • I am skilled in building and maintaining strong relationships with clients and stakeholders.

  • I have excellent communication and negotiation...read more

Q84. What's the main purpose

Ans.

The main purpose of a Senior Relationship Manager is to build and maintain strong relationships with clients.

  • Develop and implement strategies to retain and grow existing client base

  • Identify new business opportunities and generate leads

  • Provide exceptional customer service and support

  • Collaborate with internal teams to ensure client needs are met

  • Analyze market trends and competitor activity to inform business decisions

Q85. What is Python slicing?

Ans.

Python slicing is a technique used to extract a portion of a sequence like a list, tuple, or string.

  • Python slicing uses the syntax [start:stop:step] to extract elements from a sequence.

  • The start index is inclusive, while the stop index is exclusive.

  • If start is not provided, it defaults to 0. If stop is not provided, it goes to the end of the sequence.

  • Negative indices can be used to slice from the end of the sequence.

  • Example: myList = [1, 2, 3, 4, 5]; print(myList[1:4]) will o...read more

Q86. Expalin urself in few words

Ans.

Experienced relationship manager with strong interpersonal skills and a track record of building and maintaining client relationships.

  • 10+ years of experience in relationship management

  • Proven ability to understand and meet client needs

  • Excellent communication and negotiation skills

  • Strong problem-solving and decision-making abilities

  • Ability to build and maintain long-term relationships

  • Successfully managed a portfolio of high net worth clients

  • Implemented strategies to increase cl...read more

Q87. Experience and rate of interest

Ans.

I have over 10 years of experience in relationship management and my rate of interest is competitive with the market.

  • I have worked in relationship management for over 10 years

  • I keep up with market trends and adjust my rate of interest accordingly

  • My rate of interest is competitive with the market

  • I prioritize building strong relationships with clients

Q88. How to Manage Clients

Ans.

Managing clients involves building strong relationships, understanding their needs, providing excellent service, and maintaining open communication.

  • Build trust by being reliable and transparent

  • Listen actively to understand their needs and concerns

  • Provide personalized solutions and excellent service

  • Maintain regular communication and follow-up

  • Handle any issues or complaints promptly and professionally

Q89. What is the notice period

Ans.

The notice period is the amount of time an employee must give before leaving their job.

  • It is usually specified in the employment contract

  • The length of the notice period can vary depending on the seniority of the role and the company's policies

  • During the notice period, the employee is expected to continue working and fulfilling their duties

  • The notice period can be waived by mutual agreement between the employer and employee

  • If the employee leaves without giving the required not...read more

Q90. How to focus on market

Ans.

To focus on the market, it is important to conduct market research, identify target customers, analyze competitors, and develop a strategic marketing plan.

  • Conduct market research to understand market trends, customer needs, and competitor strategies

  • Identify target customers based on demographics, psychographics, and buying behavior

  • Analyze competitors to identify strengths, weaknesses, opportunities, and threats

  • Develop a strategic marketing plan to reach target customers, diff...read more

Q91. Contact of connector or DSA

Ans.

Contact of connector or DSA refers to the person who connects potential customers with the bank for financial products.

  • Connector or DSA stands for Direct Selling Agent.

  • They act as intermediaries between the bank and the customers.

  • They help in generating leads and acquiring new customers.

  • They earn commission on successful sales.

  • Maintaining a good relationship with them is important for business growth.

Q92. What is name of pf

Ans.

The name of PF refers to the Provident Fund, a retirement savings scheme in India.

  • PF stands for Provident Fund

  • It is a retirement savings scheme in India

  • Employers and employees contribute to the fund

  • The fund is managed by the Employees' Provident Fund Organisation (EPFO)

Q93. Total experience in mentioned field

Ans.

Over 10 years of experience in the financial services industry

  • Worked in various roles such as Relationship Manager, Financial Advisor, and Investment Analyst

  • Managed a portfolio of high net-worth clients, exceeding sales targets by 20% annually

  • Developed and implemented successful client retention strategies

  • Extensive knowledge of financial products and services

Q94. Can you sell it?

Ans.

Yes, I can sell it.

  • I have a proven track record of successfully selling products and services.

  • I am skilled in identifying customer needs and presenting solutions that meet those needs.

  • I am confident in my ability to communicate the value and benefits of the product or service.

  • I have experience in building and maintaining strong relationships with clients.

  • I am knowledgeable about the market and competition, allowing me to position the product or service effectively.

  • I am adapta...read more

Q95. Difference between virtual and caller

Ans.

Virtual refers to something that is simulated or done electronically, while caller refers to a person who makes a phone call.

  • Virtual can refer to virtual reality, virtual meetings, or virtual assistants.

  • Caller can refer to someone who makes a phone call or someone who is calling in to a radio show.

  • Virtual interactions are done through technology, while caller interactions are done through verbal communication.

  • Virtual communication can be done from anywhere in the world, while...read more

Q96. How to make process

Ans.

To make a process, identify key steps, assign responsibilities, set timelines, monitor progress, and make adjustments as needed.

  • Identify the objective and desired outcome of the process

  • Break down the process into key steps and tasks

  • Assign responsibilities to team members for each task

  • Set clear timelines and deadlines for each step

  • Monitor progress regularly and track any bottlenecks or delays

  • Make adjustments to the process as needed to improve efficiency

  • Document the process fo...read more

Q97. Difference between Java and c++

Ans.

Java is platform-independent, object-oriented, and has automatic memory management. C++ is platform-dependent, supports multiple paradigms, and requires manual memory management.

  • Java is platform-independent, while C++ is platform-dependent.

  • Java is object-oriented, while C++ supports multiple paradigms.

  • Java has automatic memory management, while C++ requires manual memory management.

Q98. Types of insurance

Ans.

Types of insurance include life, health, auto, home, and business insurance.

  • Life insurance provides financial protection to beneficiaries in case of the insured's death.

  • Health insurance covers medical expenses and treatments.

  • Auto insurance protects against financial loss in case of accidents or theft.

  • Home insurance provides coverage for damages to a home and its contents.

  • Business insurance protects businesses against financial losses due to unexpected events.

Q99. Current ctc and expected ctc

Ans.

Current CTC is $80,000 and expected CTC is $100,000.

  • Current CTC: $80,000

  • Expected CTC: $100,000

Q100. how to chack gold

Ans.

Gold can be checked using various methods such as acid testing, electronic testing, and specific gravity testing.

  • Acid testing involves applying nitric acid to the gold to see if it reacts or changes color.

  • Electronic testing uses a device to measure the conductivity of the gold, which can indicate its purity.

  • Specific gravity testing compares the weight of the gold to the weight of water to determine its purity.

  • Professional jewelers and pawn shops often have the equipment to pe...read more

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