Senior Relationship Manager

Senior Relationship Manager Interview Questions and Answers for Freshers

Updated 21 Sep 2023
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Q1. Difference between Participating product &non participating product?

Ans.

Participating products offer policyholders a share in the profits of the insurance company, while non-participating products do not.

  • Participating products are also known as with-profit policies.

  • Policyholders receive bonuses in addition to the guaranteed benefits.

  • Non-participating products are also known as non-profit policies.

  • Policyholders receive only the guaranteed benefits.

  • Examples of participating products include endowment policies and whole life policies.

  • Examples of non...read more

Q2. What would be your perspective about the portfolio of a client if it's in losses and what action you would take?

Ans.

Assess the portfolio and take corrective actions to minimize losses.

  • Analyze the portfolio to identify the root cause of losses

  • Review the investment strategy and risk tolerance of the client

  • Recommend diversification of the portfolio to minimize risk

  • Suggest rebalancing the portfolio to align with the client's investment goals

  • Provide regular updates and communicate with the client to ensure transparency

  • Consider the market conditions and economic factors that may impact the portf...read more

Q3. How you are going to convince the customer to deal with the product ?

Ans.

I will convince the customer by highlighting the unique features and benefits of the product.

  • Understand the customer's needs and pain points

  • Highlight the product's unique features and benefits

  • Provide case studies or testimonials from satisfied customers

  • Offer a trial or demo of the product

  • Address any objections or concerns the customer may have

  • Show how the product can solve their problems and improve their business

  • Offer competitive pricing or incentives

  • Build trust and credibil...read more

Q4. What do you understand by Financial Planning?

Ans.

Financial planning is the process of setting financial goals, creating a plan to achieve them, and regularly reviewing and adjusting the plan.

  • It involves assessing current financial situation

  • Setting financial goals

  • Creating a plan to achieve those goals

  • Regularly reviewing and adjusting the plan

  • Involves budgeting, saving, investing, and managing debt

  • Examples include retirement planning, education planning, estate planning

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Q5. Difference between product & service?

Ans.

A product is a tangible item that can be bought or sold, while a service is an intangible action or task performed for a customer.

  • A product is a physical item that can be touched, while a service is an action or task that cannot be touched.

  • Products are usually manufactured or produced, while services are usually performed or provided.

  • Products can be stored and sold later, while services are consumed at the time they are provided.

  • Examples of products include cars, phones, and ...read more

Q6. Why sales and why ICICI securities

Ans.

I have a passion for sales and ICICI Securities is a reputable organization with a strong track record.

  • I enjoy the challenge of meeting sales targets and building relationships with clients.

  • ICICI Securities has a strong reputation in the industry and a proven track record of success.

  • The company offers excellent training and development opportunities for its employees.

  • ICICI Securities has a diverse range of products and services, which provides ample opportunities for growth a...read more

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Q7. Do you have two wheeler

Ans.

Yes, I do have a two wheeler.

  • I own a motorcycle for daily commute.

  • I have a valid driving license for two wheelers.

  • I am comfortable riding in city traffic.

  • Having a two wheeler helps me reach clients faster.

Q8. Full form of IRDA

Ans.

IRDA stands for Insurance Regulatory and Development Authority.

  • IRDA is a regulatory body that oversees the insurance industry in India.

  • It was established in 1999 under the IRDA Act.

  • IRDA's main functions include issuing licenses to insurance companies, regulating premiums, and protecting policyholders' interests.

  • IRDA also promotes the development of the insurance industry in India.

  • IRDA has the power to impose penalties on insurance companies that violate its regulations.

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Q9. RATE OF INTERSTED

Ans.

The rate of interest is the percentage of principal charged by the lender for the use of its money.

  • Interest rates can vary depending on the type of loan or investment.

  • Higher interest rates typically mean higher returns but also higher risk.

  • Interest rates are influenced by factors such as inflation, economic conditions, and central bank policies.

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