Senior Financial Service Manager

Senior Financial Service Manager Interview Questions and Answers

Updated 4 Jan 2023

Q1. (9) One scenario will be portrayed as :- You are with a person convincing him to opt for Life Insurance plan , but he says why should I go for it as all the benefit will be given after his death ( State some pr...

Ans.

Suggest benefits of life insurance plan while alive.

Life insurance plans offer tax benefits and can be used as collateral for loans.
Some plans offer cash value accumulation that can be used for retirement or emergencies.
Critical illness riders can provide financial support in case of a serious illness.
Accidental death and dismemberment riders can provide additional coverage for unexpected events.
Term life insurance plans can be affordable and provide coverage for a specific p...read more

Q2. (8) State the Top 3 Insurance players in the market , Why Private Insurance Firms are holding a strong market position in the present scenario surpassing the so called Giant "LIC" ?

Ans.

Private insurance firms have surpassed LIC due to their innovative products, customer-centric approach, and efficient operations.

Private insurance firms offer innovative products that cater to the changing needs of customers.
They have a customer-centric approach and focus on providing personalized solutions.
Private insurers have efficient operations and use technology to streamline processes.
Examples of top private insurance players are ICICI Prudential, HDFC Life, and SBI Li...read more

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Q3. (4) Which product is in high demand and makes it unique as compared to another competitors in the market ?

Ans.

The high demand product that makes it unique compared to competitors is our innovative mobile banking app.

Our mobile banking app offers a user-friendly interface and advanced features.
It allows customers to easily manage their finances on the go.
The app provides real-time notifications and alerts for transactions and account updates.
It offers seamless integration with other financial services, such as bill payments and fund transfers.
Our app also prioritizes security with mul...read more

Q4. (3) State the different products of ICICI Prudential Life Insurance ?

Ans.

ICICI Prudential Life Insurance offers a range of products to cater to different needs of customers.

ICICI Pru iProtect Smart - a term insurance plan
ICICI Pru Heart/Cancer Protect - a critical illness plan
ICICI Pru Wealth Builder II - a savings and investment plan
ICICI Pru Guaranteed Wealth Protector - a guaranteed return plan
ICICI Pru Elite Life II - a unit-linked insurance plan
ICICI Pru Cash Advantage - a money-back plan

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Q5. (6) How will you drive clients to land-up having a possession of ICICI Prudential Life Insurance products ?

Ans.

I will leverage my network, provide excellent customer service, and offer customized solutions to drive clients towards ICICI Prudential Life Insurance products.

Leverage my network to reach out to potential clients
Provide excellent customer service to build trust and loyalty
Offer customized solutions based on clients' needs and preferences
Educate clients about the benefits of ICICI Prudential Life Insurance products
Collaborate with other departments to create targeted marketi...read more

Q6. What is insurance? Why it is important?

Ans.

Insurance is a risk management tool that provides financial protection against potential losses.

Insurance is a contract between an individual or organization and an insurance company.
It involves paying a premium in exchange for coverage against specific risks.
Insurance helps individuals and businesses manage the financial impact of unexpected events.
It provides peace of mind by transferring the risk of potential losses to the insurance company.
Insurance is important because i...read more

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Q7. How to handle customers and sale pressure,targets

Ans.

Handling customers and sales pressure requires effective communication, empathy, and goal-oriented approach.

Listen actively to customers' needs and concerns
Empathize with customers and offer solutions that meet their needs
Set realistic targets and develop a plan to achieve them
Communicate clearly with team members and stakeholders
Stay organized and prioritize tasks
Stay positive and motivated, even in challenging situations

Q8. What is Insurance policy??

Ans.

An insurance policy is a contract between an individual and an insurance company to provide financial protection against potential losses.

Insurance policies can cover a variety of risks, such as health, property, and liability.
The policyholder pays a premium to the insurance company in exchange for coverage.
The terms and conditions of the policy are outlined in a document called the policy contract.
The policy contract specifies the coverage limits, deductibles, and exclusions...read more