Samsung Mobile Promoter Interview Questions and Answers

Attending customers requires active listening, empathy, and problem-solving skills.

• Greet the customer with a smile and introduce yourself

• Listen actively to their concerns and needs

• Empathize with their situation and show understanding

• Offer solutions and alternatives

• Thank them for their business and invite them to return

Customer satisfaction can be achieved by providing quality products, excellent customer service, and addressing their needs and concerns.

• Offering high-quality products that meet customer needs and expectations

• Providing excellent customer service through timely and effective communication

• Addressing customer concerns and complaints promptly and professionally

• Offering incentives and rewards to loyal customers

• Continuously improving products and services based on customer feedback