Sales Trainee

40+ Sales Trainee Interview Questions and Answers

Updated 16 Dec 2024

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Q1. If you purchase 1 item at a discount of 12% and the other scheme is buy 8 get 1 free what will you prefer?

Ans.

I would prefer the buy 8 get 1 free scheme as it offers more value for money.

  • The buy 8 get 1 free scheme offers a 12.5% discount overall

  • It is better to take advantage of the free item

  • If the items are perishable, consider if buying 8 is practical

Q2. If your monthly target for sales is upto Rs. 1 lakh to the distributor, and the distributor asks you a favour (as bribe) of Rs. 20,000 in advance, what will you do?

Ans.

I would refuse the bribe and maintain my integrity.

  • I would politely decline the distributor's request for a bribe.

  • I would explain that I am committed to conducting business ethically and maintaining the company's reputation.

  • I would emphasize the importance of building a long-term, trust-based relationship with the distributor.

  • I would explore alternative ways to support the distributor's needs without resorting to bribery, such as offering additional sales support or finding m...read more

Sales Trainee Interview Questions and Answers for Freshers

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Q3. buy 1 get 2 free or buy 2 get 4 free which is better deal?

Ans.

Buy 2 get 4 free is a better deal.

  • The second deal offers more free items than the first deal.

  • The second deal is a better value for customers who need more items.

  • However, the first deal may be a better option for customers who only need one item.

Q4. What is BCG matrix and relate it with ITC products....

Ans.

The BCG matrix is a strategic planning tool that categorizes products into four quadrants based on their market growth rate and market share.

  • BCG matrix stands for Boston Consulting Group matrix.

  • It helps in analyzing a company's product portfolio.

  • The matrix has four quadrants: Stars, Cash Cows, Question Marks, and Dogs.

  • Stars have high market share and high market growth rate.

  • Cash Cows have high market share but low market growth rate.

  • Question Marks have low market share but hi...read more

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Q5. 3. How do you maintain your sales assessment and discuss promotional activities for the same.

Ans.

To maintain sales assessment and discuss promotional activities, I regularly track sales performance, analyze data, communicate with team members, and collaborate with marketing.

  • Track sales performance through CRM software

  • Analyze sales data to identify trends and areas for improvement

  • Regularly communicate with team members to discuss sales strategies and goals

  • Collaborate with marketing department to plan and execute promotional activities

  • Monitor the effectiveness of promotion...read more

Q6. 1. How well do you know the FMCG market?

Ans.

I have a good understanding of the FMCG market.

  • I have studied the FMCG market extensively during my academic years.

  • I have also gained practical knowledge through internships and part-time jobs in the FMCG industry.

  • I keep myself updated with the latest trends, consumer behavior, and market dynamics in the FMCG sector.

  • I am familiar with the major players, their products, and their market share in the FMCG market.

  • I have a strong understanding of the distribution channels and sup...read more

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Q7. Round3- What skills help you to sale a product??, Consumer vs Customer??

Ans.

To sell a product, one needs good communication, persuasion, and negotiation skills. Consumer and customer needs differ.

  • Good communication skills to understand the needs of the consumer and customer

  • Persuasion skills to convince the consumer to buy the product

  • Negotiation skills to close the deal with the customer

  • Consumer needs are emotional and based on personal preferences

  • Customer needs are practical and based on business requirements

  • Example: A salesperson selling a car needs...read more

Q8. How you can sales product without talking face to facecoustmer how you conveyance the dealer or coustmer

Ans.

Sales can be done remotely through various channels like phone, email, social media, etc.

  • Use phone or video calls to communicate with customers and dealers

  • Send product information and brochures through email

  • Use social media platforms to showcase product features and benefits

  • Offer online demos and tutorials to potential customers

  • Provide excellent customer service through remote channels

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Q9. What would be the most important part of your strategy to convert a walk in client?

Ans.

Building rapport and understanding the client's needs is the most important part of converting a walk-in client.

  • Greet the client warmly and make them feel welcome

  • Ask open-ended questions to understand their needs and preferences

  • Listen actively to their responses and show genuine interest

  • Offer personalized solutions based on their requirements

  • Follow up with the client to ensure satisfaction and build long-term relationship

Q10. How would you sell the policy with high charge in comparison of one with low charge

Ans.

I would highlight the benefits and value of the policy with high charge compared to the low charge policy.

  • Explain the additional benefits and features of the high charge policy

  • Emphasize the long-term value and potential savings of the high charge policy

  • Provide examples of how the high charge policy has benefited other customers

  • Address any concerns or objections the customer may have about the high charge

  • Offer a comparison chart or visual aid to illustrate the differences betw...read more

Q11. If you do not have a 2 wheeler do you have a licence

Ans.

Yes, I have a license even though I do not have a 2 wheeler.

  • I have a license for driving a car

  • I have a license for driving a commercial vehicle

  • I have a license for driving a 4 wheeler

Q12. What is full form of CRR and what is debit and credit

Ans.

CRR stands for Cash Reserve Ratio. Debit and credit are accounting terms used to record financial transactions.

  • CRR is a monetary policy tool used by central banks to control inflation and stabilize the economy.

  • Debit refers to an entry on the left side of an account, representing an increase in assets or a decrease in liabilities.

  • Credit refers to an entry on the right side of an account, representing a decrease in assets or an increase in liabilities.

  • Debit and credit are used ...read more

Q13. Sell me a chair which your sitting?

Ans.

A comfortable and stylish chair that enhances your sitting experience.

  • Ergonomically designed for optimal support and posture.

  • Made with high-quality materials for durability and longevity.

  • Sleek and modern design that complements any space.

  • Padded seat and backrest for added comfort.

  • Adjustable height and tilt for personalized sitting preferences.

  • Ideal for both work and relaxation purposes.

  • Promotes good posture and reduces the risk of back pain.

  • Suitable for various settings such ...read more

Q14. What is more important to sale a product?

Ans.

Building trust with the customer is more important than the product itself.

  • Establishing a good relationship with the customer

  • Understanding the customer's needs and preferences

  • Providing excellent customer service

  • Offering a fair price

  • Providing a quality product

  • Creating a sense of urgency

  • Building a strong brand image

Q15. How important is it to build relationship with the customer

Ans.

Building relationships with customers is crucial for understanding their needs, gaining their trust, and fostering loyalty.

  • Building relationships helps in understanding the customer's needs and preferences.

  • Strong relationships lead to increased trust and loyalty from the customer.

  • Customers are more likely to repeat purchases and recommend the company to others if a good relationship is established.

  • Effective communication and personalized interactions are key in building stron...read more

Q16. What will you do if incentive removed from your package?

Ans.

I would focus on improving my sales skills and performance to compensate for the lack of incentives.

  • Focus on building strong relationships with clients to increase sales

  • Set personal sales goals and work towards exceeding them

  • Seek feedback from mentors or supervisors to identify areas for improvement

Q17. what do you know about sales

Ans.

Sales is the process of persuading a potential customer to buy a product or service.

  • Sales involves identifying potential customers and their needs

  • It requires effective communication and negotiation skills

  • Salespeople must be knowledgeable about the product or service they are selling

  • Sales can involve both face-to-face interactions and online or phone communication

  • The ultimate goal of sales is to close a deal and generate revenue

  • Examples of sales roles include account executive...read more

Q18. How many types of loans are there?

Ans.

There are several types of loans available, including personal loans, home loans, auto loans, student loans, and business loans.

  • Personal loans: Used for personal expenses such as debt consolidation or home improvement.

  • Home loans: Used to purchase or refinance a home.

  • Auto loans: Used to finance the purchase of a vehicle.

  • Student loans: Used to fund education expenses.

  • Business loans: Used by businesses to finance operations or expansion.

Q19. What is your college fees, hostel fees?

Ans.

I paid $10,000 per year for college fees and $5,000 per year for hostel fees.

  • College fees: $10,000 per year

  • Hostel fees: $5,000 per year

Q20. Adaptability to different locations?

Ans.

I am highly adaptable to different locations and can easily adjust to new environments.

  • I have experience traveling to different cities and countries for both personal and professional reasons.

  • I am open-minded and enjoy learning about new cultures and customs.

  • I am able to quickly adapt to new living arrangements and can easily navigate unfamiliar surroundings.

  • I am comfortable working with people from diverse backgrounds and can communicate effectively with individuals from dif...read more

Q21. How to promote product?

Ans.

Promote product by identifying target audience, creating a unique selling proposition, utilizing various marketing channels, and building relationships with customers.

  • Identify target audience and tailor marketing efforts to their needs

  • Create a unique selling proposition that sets the product apart from competitors

  • Utilize various marketing channels such as social media, email marketing, and advertising

  • Build relationships with customers through excellent customer service and fo...read more

Q22. SWOT analysis of any ITC product

Ans.

SWOT analysis of ITC's Aashirvaad Atta

  • Strengths: Leading brand in the Indian market, high quality standards, wide distribution network

  • Weaknesses: Dependence on the Indian market, limited product range compared to competitors

  • Opportunities: Expansion into international markets, diversification into new product categories

  • Threats: Intense competition from local and international brands, changing consumer preferences and health concerns

Q23. what do you understand by the term sales

Ans.

Sales involves the process of selling products or services to customers in exchange for money or other forms of compensation.

  • Sales is the act of persuading potential customers to purchase a product or service

  • It involves building relationships with customers to understand their needs and provide solutions

  • Sales also includes negotiating prices, closing deals, and following up with customers for repeat business

  • Successful salespeople are able to communicate effectively, overcome ...read more

Q24. How to calculate gold jewellery with gstq

Ans.

To calculate gold jewellery with GSTQ, multiply the weight of the jewellery by the current gold price and add the GSTQ value.

  • Obtain the weight of the gold jewellery

  • Find the current gold price per gram

  • Multiply the weight by the gold price to get the total value

  • Add the GSTQ value to the total value

Q25. What do you know about our products?

Q26. How to calculate ROI

Ans.

ROI is calculated by dividing the net profit by the cost of investment.

  • Determine the net profit by subtracting the cost of investment from the revenue generated.

  • Divide the net profit by the cost of investment.

  • Multiply the result by 100 to get the ROI percentage.

  • ROI = (Net Profit / Cost of Investment) x 100

  • Example: If the cost of investment is $10,000 and the revenue generated is $15,000, the net profit is $5,000. ROI = (5,000 / 10,000) x 100 = 50%

Q27. Sales pitch for any product

Ans.

Our product is a revolutionary new cleaning solution that will save you time and money.

  • Our product is eco-friendly and non-toxic, making it safe for use around children and pets.

  • It's highly effective at removing even the toughest stains and grime, leaving surfaces sparkling clean.

  • With our product, you'll save time and money by using less product and getting better results.

  • Our product is versatile and can be used on a wide range of surfaces, from floors to countertops to appli...read more

Q28. In low demand how you can sell

Ans.

In low demand, selling requires identifying customer needs and offering solutions that meet those needs.

  • Identify customer needs and pain points

  • Offer solutions that address those needs

  • Focus on the benefits of the product or service

  • Create urgency through limited time offers or promotions

  • Provide exceptional customer service to build loyalty

Q29. What is marketing?

Ans.

Marketing is the process of promoting and selling products or services by understanding customer needs and creating value.

  • Marketing involves identifying customer needs and wants.

  • It includes creating and communicating value propositions.

  • Marketing strategies aim to reach target customers and persuade them to purchase.

  • It involves market research, advertising, branding, and sales.

  • Examples: running social media campaigns, conducting market surveys, developing pricing strategies.

Q30. Do you know how to drive

Ans.

Yes, I know how to drive.

  • I have a valid driver's license.

  • I have been driving for X years.

  • I am comfortable driving both manual and automatic vehicles.

Q31. What is Birla oops all about

Ans.

Birla Oops is a range of adhesive products manufactured by Birla Corporation.

  • Birla Oops includes products like glue sticks, liquid glue, and adhesive tapes.

  • These products are used for various purposes such as crafting, school projects, and household repairs.

  • Birla Oops products are known for their strong adhesion and easy application.

Q32. Cut the cake 8 pieces in 3 cuts

Ans.

Cut the cake into 8 pieces with 3 cuts by stacking the cake slices on top of each other before cutting.

  • Stack the cake slices on top of each other to make 2 cuts, resulting in 4 pieces.

  • Then stack the 4 pieces on top of each other to make the third cut, resulting in 8 pieces.

  • Ensure the cuts are made straight and evenly spaced to get equal-sized pieces.

Q33. Repo rate reverse repo rate?

Ans.

Repo rate is the rate at which RBI lends money to commercial banks. Reverse repo rate is the rate at which RBI borrows money from commercial banks.

  • Repo rate is used to control inflation by increasing or decreasing the cost of borrowing for banks.

  • Reverse repo rate is used to control the money supply in the economy.

  • Currently, the repo rate in India is 4% and the reverse repo rate is 3.35%.

  • Changes in repo and reverse repo rates affect the interest rates on loans and deposits off...read more

Q34. How you see Digital Media?

Ans.

Digital media is a powerful tool for reaching and engaging with audiences through various online platforms.

  • Digital media includes social media, websites, email marketing, and online advertising.

  • It allows for targeted and personalized marketing campaigns.

  • Digital media provides real-time analytics to track performance and optimize strategies.

  • Examples: Facebook ads, Google AdWords, Instagram influencers.

Q35. Difference between sales and marketing

Ans.

Sales is the process of selling products or services, while marketing is the process of creating demand for those products or services.

  • Sales involves direct interaction with customers to close deals, while marketing involves creating brand awareness and generating leads.

  • Sales focuses on short-term goals, while marketing focuses on long-term goals.

  • Sales is a subset of marketing, as it is a part of the overall process of selling a product or service.

  • Marketing includes activitie...read more

Q36. Types of insurance

Ans.

There are various types of insurance such as life, health, auto, home, travel, and pet insurance.

  • Life insurance provides financial support to the family of the policyholder in case of their death.

  • Health insurance covers medical expenses of the policyholder.

  • Auto insurance covers damages caused by accidents involving the insured vehicle.

  • Home insurance covers damages to the insured property due to natural disasters or theft.

  • Travel insurance covers unexpected events during travel...read more

Q37. What is marketing strategy

Ans.

Marketing strategy is a plan of action designed to promote and sell a product or service.

  • Marketing strategy involves identifying target markets and creating a plan to reach and persuade them.

  • It includes setting specific objectives, determining the best tactics to achieve those objectives, and measuring success.

  • Examples of marketing strategies include social media marketing, content marketing, and influencer partnerships.

Q38. Why asian paints

Ans.

Asian Paints is a leading paint company in India with a strong brand reputation and innovative products.

  • Strong brand reputation in India

  • Innovative products and technology

  • Wide range of products for different customer needs

  • Focus on sustainability and eco-friendly products

  • Strong distribution network and customer service

Q39. How to Handle customer

Ans.

Handling customers requires active listening, empathy, and problem-solving skills.

  • Listen actively to understand their needs and concerns.

  • Show empathy and understanding towards their situation.

  • Offer solutions to their problems and provide excellent customer service.

  • Maintain a positive attitude and be patient with difficult customers.

  • Follow up with customers to ensure their satisfaction and build long-term relationships.

Q40. Sell me a this spectacle box..

Ans.

This spectacle box is a stylish and practical accessory to keep your glasses safe and organized.

  • Highlight the durable material used in the construction of the box

  • Emphasize the compact size for easy storage and travel

  • Mention the soft interior lining to protect glasses from scratches

  • Offer customization options such as engraving or color choices

Q41. Difference between customer and consumer

Ans.

Customers are those who purchase goods or services, while consumers are those who use or consume the goods or services.

  • Customers are the ones who make the purchase decision.

  • Consumers are the end-users of the product or service.

  • Customers can be individuals or businesses.

  • Consumers may or may not be the same as the customers.

  • For example, a parent buying toys for their child is the customer, while the child is the consumer.

Q42. Why FMCG Why sales?

Ans.

FMCG offers a dynamic and fast-paced environment, while sales allows me to utilize my interpersonal skills and drive for results.

  • FMCG industry is constantly evolving and offers diverse opportunities for growth.

  • Sales is a challenging and rewarding field that allows me to interact with customers and build relationships.

  • I enjoy the fast-paced nature of FMCG industry and the thrill of meeting sales targets.

  • Sales in FMCG allows me to work with a wide range of products and brands, ...read more

Q43. Subjects you have studied

Ans.

I have studied subjects related to business, marketing, communication, and sales.

  • Business Administration

  • Marketing

  • Communication

  • Sales Techniques

Q44. What is banking

Ans.

Banking is a financial institution that provides various services such as accepting deposits, lending money, and facilitating financial transactions.

  • Banks accept deposits from individuals and businesses, allowing them to safely store their money.

  • Banks provide loans and credit to individuals and businesses for various purposes such as buying a house or starting a business.

  • Banks facilitate financial transactions such as transferring money, issuing credit cards, and providing el...read more

Frequently asked in,

Q45. Why sales...???

Ans.

Sales is a dynamic and rewarding field that allows me to connect with customers, solve their problems, and drive business growth.

  • Sales allows me to build relationships with customers and understand their needs

  • I enjoy the challenge of meeting sales targets and exceeding expectations

  • Sales offers opportunities for career advancement and financial success

Frequently asked in,

Q46. Projects during academic years

Ans.

I completed several projects during my academic years.

  • Developed a mobile app for a local business as part of a software engineering course

  • Conducted a research project on the effects of social media on mental health

  • Collaborated with a team to design and build a solar-powered car for a competition

  • Created a marketing campaign for a non-profit organization in a marketing class

Q47. 5 P of Marketing ?

Ans.

The 5 P's of Marketing are Product, Price, Place, Promotion, and People.

  • Product - the physical or intangible offering being marketed

  • Price - the amount customers are willing to pay for the product

  • Place - the distribution channels used to make the product available to customers

  • Promotion - the marketing tactics used to communicate the benefits of the product

  • People - the target audience and individuals involved in the buying process

Q48. give a sales pitch

Ans.

I would pitch a new software solution for streamlining sales processes.

  • Highlight the benefits of the software, such as increased efficiency and productivity

  • Emphasize how the software can help sales teams close deals faster and generate more revenue

  • Provide examples of successful implementation and positive feedback from existing clients

  • Address any potential concerns or objections, offering solutions and support

  • Offer a demo or trial period to allow potential customers to experi...read more

Q49. Any sales experience

Ans.

Yes, I have experience working in retail sales for 2 years.

  • Worked in retail sales for 2 years

  • Achieved monthly sales targets consistently

  • Provided excellent customer service to increase sales

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