Sales Assistant
Sales Assistant Interview Questions and Answers
Q1. Make a performa invoive with the provided items, quantity and price.
Creating a performa invoice with provided items, quantity, and price.
List all items with their quantities and prices
Calculate the total amount
Include any applicable taxes or discounts
Provide payment terms and contact information
Q2. Explanation about bharath electronic limited and what about
Bharat Electronics Limited (BEL) is a state-owned electronics company in India specializing in defense electronics and communication systems.
BEL is a leading manufacturer of a wide range of products such as radars, missile systems, communication equipment, and electronic voting machines.
The company was founded in 1954 and has its headquarters in Bangalore, India.
BEL plays a crucial role in India's defense sector by providing cutting-edge technology solutions for the armed for...read more
Sales Assistant Interview Questions and Answers for Freshers
Q3. What's the priority when dealing with a customer
The priority when dealing with a customer is to provide excellent customer service and meet their needs.
Listen actively to the customer's concerns and needs
Be empathetic and understanding
Offer solutions and assistance
Ensure prompt and efficient service
Maintain a positive and friendly attitude
Follow up to ensure customer satisfaction
Q4. Sell me this pen and tell about liquor
This pen is perfect for anyone who needs a reliable writing tool. As for liquor, it's a great way to unwind after a long day.
This pen has a smooth ink flow and a comfortable grip
Liquor can be enjoyed responsibly in moderation
There are many different types of liquor, each with their own unique flavors and characteristics
Q5. How to deal with unhappy customer?
Listen to their concerns, empathize, apologize, offer a solution, follow up.
Listen actively to understand their concerns.
Empathize with their situation and show understanding.
Apologize for any inconvenience caused.
Offer a solution to address their issue.
Follow up to ensure their satisfaction and build trust.
Example: Apologize for the inconvenience and offer a refund or replacement product.
Example: Listen to their complaints and offer a discount on their next purchase.
Q6. What is upselling and cross selling?
Upselling is persuading a customer to buy a more expensive item, while cross selling is selling related or complementary products.
Upselling involves convincing a customer to purchase a higher-end product or upgrade
Cross selling involves offering additional products that complement or enhance the original purchase
Example of upselling: Suggesting a customer upgrade to a premium version of a product
Example of cross selling: Offering a customer a matching accessory for a product ...read more
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Q7. How would you sell this item
This item is a versatile kitchen gadget that can be used for multiple purposes.
Highlight the various ways the item can be used
Mention any unique features or benefits
Provide a demonstration or sample of the item in use
Offer a special promotion or discount for purchasing the item
Q8. How do you handle sales?
I handle sales by building relationships with customers, understanding their needs, and offering solutions that meet those needs.
Build relationships with customers to gain their trust and loyalty
Understand the needs of customers by asking questions and actively listening
Offer solutions that meet the needs of customers, highlighting the benefits of the product or service
Follow up with customers to ensure satisfaction and encourage repeat business
Sales Assistant Jobs
Q9. Example of customer service
Providing personalized recommendations based on customer preferences and ensuring satisfaction through follow-up communication.
Listening actively to understand customer needs
Offering solutions tailored to individual preferences
Following up to ensure customer satisfaction
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