Retail Consultant

Retail Consultant Interview Questions and Answers

Updated 9 Sep 2024

Q1. What is excellent customer service to you?

Ans.

Excellent customer service is going above and beyond to meet the needs and expectations of customers.

  • Promptly addressing customer inquiries and concerns

  • Personalizing interactions to make customers feel valued

  • Anticipating customer needs and offering proactive assistance

  • Resolving issues efficiently and effectively

  • Following up to ensure customer satisfaction

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