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10+ Quality Executive Interview Questions and Answers for Freshers

Updated 5 Mar 2025

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Q1. What is CAPA? What types of analysis are you doing to solve problems of your life?

Ans.

CAPA stands for Corrective and Preventive Action. It is a process used to identify, investigate, and resolve quality issues.

  • CAPA is a systematic approach to problem-solving

  • It involves identifying the root cause of a problem

  • Corrective actions are taken to address the immediate issue

  • Preventive actions are taken to prevent the issue from recurring

  • CAPA is an important part of quality management systems

  • Examples of CAPA include investigating customer complaints, identifying non-con...read more

Q2. What is your technical knowledge regarding Quality Management Systems (QMS) and Good Manufacturing Practices (GMP)?

Ans.

I have extensive technical knowledge in Quality Management Systems (QMS) and Good Manufacturing Practices (GMP).

  • Certified in ISO 9001 and other relevant quality management standards

  • Experience in implementing and maintaining QMS in previous roles

  • Knowledge of FDA regulations and GMP guidelines

  • Skilled in conducting internal audits and ensuring compliance with quality standards

  • Continuous improvement mindset to enhance quality processes

Q3. What technical knowledge do you possess regarding the guidelines and processes performed on the shop floor?

Ans.

I have extensive technical knowledge of the guidelines and processes performed on the shop floor.

  • Proficient in understanding and implementing quality control measures

  • Familiar with lean manufacturing principles and continuous improvement techniques

  • Skilled in using various tools and equipment on the shop floor

  • Knowledgeable about safety protocols and regulations in a manufacturing environment

Q4. What are the 7QC tools and 5S ?

Ans.

7QC tools are problem-solving techniques used in quality control. 5S is a methodology for workplace organization and efficiency.

  • 7QC tools include Pareto chart, cause-and-effect diagram, flowchart, histogram, scatter diagram, control chart, and check sheet

  • They help identify and solve quality-related problems in a systematic way

  • 5S stands for Sort, Set in Order, Shine, Standardize, and Sustain

  • It aims to improve workplace organization, safety, and efficiency

  • For example, Sort invo...read more

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Q5. Procedure for production of yogurt. What bacterial culture is used for production of yogurt?

Ans.

Yogurt production involves fermenting milk with specific bacterial cultures, primarily Lactobacillus bulgaricus and Streptococcus thermophilus.

  • Milk is heated to kill harmful bacteria and denature proteins.

  • Cooling the milk to around 110°F (43°C) prepares it for fermentation.

  • Lactobacillus bulgaricus and Streptococcus thermophilus are added as starter cultures.

  • The mixture is incubated at a controlled temperature for several hours to allow fermentation.

  • Yogurt is cooled to stop fe...read more

Q6. What is the Process quality?

Ans.

Process quality refers to the level of excellence in the execution of a specific process within an organization.

  • Process quality is measured by evaluating the adherence to predefined standards and specifications.

  • It involves identifying and eliminating defects, errors, and variations in the process.

  • Process quality aims to ensure consistency, efficiency, and effectiveness in the execution of tasks.

  • Examples of process quality measures include cycle time, defect rate, customer sat...read more

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Q7. What is the quality control?

Ans.

Quality control is a process that ensures products or services meet specified requirements and standards.

  • Quality control involves monitoring and inspecting products or services to identify defects or deviations from standards.

  • It includes setting quality standards, establishing quality control procedures, and conducting inspections and tests.

  • Quality control aims to prevent defects, improve product reliability, and enhance customer satisfaction.

  • Examples of quality control metho...read more

Q8. What you understand about quality.

Ans.

Quality is the measure of excellence or superiority of a product or service.

  • Quality is meeting or exceeding customer expectations.

  • It involves consistency, reliability, and conformance to requirements.

  • Quality can be measured through various metrics such as defect rates, customer satisfaction, and process efficiency.

  • Continuous improvement is essential for maintaining and enhancing quality.

  • Quality management systems like ISO 9001 help organizations ensure quality standards are m...read more

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Q9. What is 7QC tools?

Ans.

The 7QC tools are a set of quality control tools used to identify and solve quality-related issues in various industries.

  • The 7QC tools are: Check Sheets, Histograms, Pareto Charts, Cause and Effect Diagrams, Scatter Diagrams, Control Charts, and Flowcharts.

  • These tools help in collecting and analyzing data, identifying root causes of problems, prioritizing issues, and monitoring process performance.

  • For example, a Check Sheet can be used to record defects in a manufacturing pro...read more

Q10. Potential of hydrogen

Ans.

Hydrogen has immense potential as a clean energy source and can be used in various industries.

  • Hydrogen can be used as a fuel for vehicles, power generation, and heating.

  • It produces only water as a byproduct, making it a clean energy source.

  • Hydrogen fuel cells have a higher energy density than batteries, making them more efficient.

  • It can also be used in the production of ammonia, methanol, and other chemicals.

  • However, the production and transportation of hydrogen can be expens...read more

Q11. What is 5s

Ans.

5S is a methodology used to organize and maintain a clean, efficient, and safe work environment.

  • 5S stands for Sort, Set in Order, Shine, Standardize, and Sustain.

  • Sort involves removing unnecessary items from the workplace.

  • Set in Order focuses on arranging necessary items in a logical and efficient manner.

  • Shine involves cleaning and maintaining the workplace.

  • Standardize establishes consistent practices and procedures.

  • Sustain ensures the continuation of the 5S system through re...read more

Q12. Set in order

Ans.

Set in order refers to arranging items in a specific sequence or pattern.

  • It involves organizing items based on a particular criterion.

  • Examples include arranging numbers in ascending or descending order, sorting files alphabetically, and prioritizing tasks based on urgency.

  • Setting items in order can improve efficiency, productivity, and clarity in decision-making.

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