Landscape Manager

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Landscape Manager Interview Questions and Answers

Updated 21 Apr 2022

Q1. Explain about ITIL and the ITSM benefits for a organization ?

Ans.

ITIL is a framework for IT service management that helps organizations improve their service delivery and customer satisfaction.

  • ITIL provides a set of best practices for managing IT services and processes

  • ITSM benefits include improved service quality, reduced costs, and increased customer satisfaction

  • ITIL helps organizations align their IT services with business goals and objectives

  • ITIL also helps organizations manage risks and improve communication and collaboration between ...read more

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