Junior Relationship Officer

Junior Relationship Officer Interview Questions and Answers for Freshers

Updated 27 Jan 2025

Q1. Who to sell credit card of the customer and convenience?

Ans.

Sell credit cards by highlighting benefits and convenience for the customer.

  • Explain the rewards and cashback offers associated with the credit card.

  • Emphasize the convenience of making purchases without carrying cash.

  • Highlight the security features of the credit card for safe transactions.

  • Offer personalized recommendations based on the customer's spending habits.

  • Provide information on exclusive deals and discounts available for credit card users.

Q2. Do you have 2 wheeler

Ans.

Yes, I have a 2 wheeler for transportation.

  • Yes, I own a motorcycle for commuting to work.

  • Having a 2 wheeler helps me navigate through traffic easily.

  • I ensure regular maintenance of my 2 wheeler for safety and efficiency.

Q3. What is Loan to Value

Ans.

Loan to Value is a financial term used to describe the ratio of a loan amount to the value of the asset being purchased.

  • Loan to Value is calculated by dividing the loan amount by the appraised value of the asset.

  • It is commonly used in real estate and mortgage lending to assess the risk of the loan.

  • Lenders typically have maximum Loan to Value ratios that they are willing to lend based on the type of asset.

  • For example, a lender may offer a loan with an 80% Loan to Value ratio f...read more

Q4. What do you know about loans

Ans.

Loans are financial products that allow individuals or businesses to borrow money from a lender with the promise of repayment with interest.

  • Loans can be secured or unsecured

  • Interest rates can be fixed or variable

  • Common types of loans include personal loans, mortgages, and business loans

  • Lenders may require collateral for secured loans

  • Credit score and income are important factors in loan approval

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Q5. What is CIBIL score

Ans.

CIBIL score is a 3-digit numerical summary of an individual's credit history, used by lenders to evaluate creditworthiness.

  • CIBIL score ranges from 300 to 900, with higher scores indicating better creditworthiness.

  • It is based on credit history including repayment track record, credit utilization, length of credit history, etc.

  • Lenders use CIBIL score to assess the risk of lending money to an individual.

  • A good CIBIL score increases the chances of loan approval and favorable inte...read more

Q6. What is FOIR ratio

Ans.

FOIR ratio stands for Fixed Obligation to Income Ratio, used by lenders to assess borrower's repayment capacity.

  • FOIR ratio is calculated by dividing the total fixed obligations of a borrower by their gross monthly income.

  • Lenders use FOIR ratio to determine if a borrower can afford the loan repayments based on their income.

  • For example, if a borrower has fixed obligations of $500 and a gross monthly income of $2000, the FOIR ratio would be 25% ($500/$2000 * 100).

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Q7. How many time to process loan

Ans.

The time to process a loan varies depending on several factors.

  • The time to process a loan depends on the complexity of the loan application.

  • It also depends on the efficiency of the loan processing system and the workload of the loan officers.

  • On average, it can take anywhere from a few days to a few weeks to process a loan.

  • However, some loans may require additional documentation or verification, which can extend the processing time.

  • For example, a simple personal loan with all ...read more

Q8. What is credit card ?

Ans.

A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to make purchases.

  • Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

  • They often come with a credit limit, which is the maximum amount the cardholder can borrow.

  • Interest is charged on the outstanding balance if not paid in full by the due date.

  • Credit cards may offer rewards, cashback, or other benefits to ...read more

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