IT Field Support Engineer Interview Questions and Answers

Outlook extension is a software add-on that enhances the functionality of Microsoft Outlook.

• Outlook extensions can add new features or tools to Outlook

• They can integrate with other software or services

• Examples include email tracking tools, calendar sync apps, and productivity plugins

Types of booting issues include hardware failures, software errors, and configuration problems.

• Hardware failures (e.g. faulty hard drive, RAM issues)

• Software errors (e.g. corrupted operating system files)

• Configuration problems (e.g. incorrect BIOS settings)

• Boot loop (repeatedly restarting during boot process)