IT Desktop Support Engineer

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IT Desktop Support Engineer Interview Questions and Answers for Freshers

Updated 3 May 2024

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Q1. Introduce yourself? What is DNS? What is DHCP? What is Active Directory? What is IP address? Types of classes of IP? Range of IP address? What is sla? What is Mac address?

Ans.

I am a skilled IT Desktop Support Engineer with expertise in DNS, DHCP, Active Directory, IP addresses, SLA, and MAC addresses.

  • DNS stands for Domain Name System, used to translate domain names to IP addresses.

  • DHCP stands for Dynamic Host Configuration Protocol, assigns IP addresses to devices on a network.

  • Active Directory is a directory service used by Microsoft Windows domain networks to store information about network resources.

  • An IP address is a unique numerical label assi...read more

Q2. What is ip address

Ans.

An IP address is a unique numerical label assigned to each device connected to a computer network.

  • IP address stands for Internet Protocol address.

  • It is used to identify and locate devices on a network.

  • IP addresses can be either IPv4 (32-bit) or IPv6 (128-bit) format.

  • IPv4 addresses are written as four sets of numbers separated by periods (e.g., 192.168.0.1).

  • IPv6 addresses are written as eight sets of four hexadecimal digits separated by colons (e.g., 2001:0db8:85a3:0000:0000:8...read more

Frequently asked in,

Q3. What is os model

Ans.

The OS model refers to the structure and design of an operating system.

  • The OS model defines how the operating system interacts with hardware and software components.

  • It includes components like the kernel, device drivers, file system, and user interface.

  • Different OS models include monolithic, microkernel, and hybrid models.

  • Examples of OS models are Windows NT (hybrid), Linux (monolithic), and QNX (microkernel).

Q4. What is outlook

Ans.

Outlook is a popular email client and personal information manager developed by Microsoft.

  • Outlook is used for sending, receiving, and organizing emails.

  • It also includes features like calendar management, task management, and contact management.

  • Outlook can be accessed through desktop applications, web browsers, and mobile devices.

  • It supports various email protocols such as POP, IMAP, and Exchange ActiveSync.

  • Outlook offers advanced features like email filtering, rules, and auto...read more

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