Investigation Specialist Interview Questions and Answers for Freshers

I have used the Amazon STAR method in various situations to provide structured responses.

• Used Situation - Describing a challenging project I successfully completed

• Used Task - Outlining the specific goals and objectives of the project

• Used Action - Detailing the steps I took to achieve those goals

• Used Result - Highlighting the positive outcomes and impact of the project

Frauds at Amazon include account takeover, fake reviews, counterfeit products, and phishing scams.

• Account takeover: Hackers gain access to a customer's account and make unauthorized purchases.

• Fake reviews: Sellers pay for fake positive reviews to boost their product ratings.

• Counterfeit products: Sellers list fake or replica items as genuine products.

• Phishing scams: Fraudsters send fake emails or messages pretending to be Amazon to steal personal information.

One of the 14 principles of Amazon is 'Customer Obsession'.

• Customer Obsession means putting the customer first in everything Amazon does.

• It involves listening to customers, understanding their needs, and exceeding their expectations.

• Amazon strives to provide the best customer experience possible, even if it means taking short-term losses.

• Examples of customer obsession at Amazon include their 24/7 customer service, free shipping, and easy returns.

• This principle is at the core ...read more