Investigation Specialist
Investigation Specialist Interview Questions and Answers for Freshers
Q1. describe any situations where you used amazon STAR method
I have used the Amazon STAR method in various situations to provide structured responses.
Used Situation - Describing a challenging project I successfully completed
Used Task - Outlining the specific goals and objectives of the project
Used Action - Detailing the steps I took to achieve those goals
Used Result - Highlighting the positive outcomes and impact of the project
Q2. What are the different frauds happening at Amazon
Frauds at Amazon include account takeover, fake reviews, counterfeit products, and phishing scams.
Account takeover: Hackers gain access to a customer's account and make unauthorized purchases.
Fake reviews: Sellers pay for fake positive reviews to boost their product ratings.
Counterfeit products: Sellers list fake or replica items as genuine products.
Phishing scams: Fraudsters send fake emails or messages pretending to be Amazon to steal personal information.
Q3. One of the 14 principles of Amazon
One of the 14 principles of Amazon is 'Customer Obsession'.
Customer Obsession means putting the customer first in everything Amazon does.
It involves listening to customers, understanding their needs, and exceeding their expectations.
Amazon strives to provide the best customer experience possible, even if it means taking short-term losses.
Examples of customer obsession at Amazon include their 24/7 customer service, free shipping, and easy returns.
This principle is at the core ...read more
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