Guest Service Associate

Guest Service Associate Interview Questions and Answers for Freshers

Updated 7 Oct 2024
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Q1. 5 international wine name beer name cheese name

Ans.

International wine, beer, and cheese names.

  • Wine: Chianti, Rioja, Sauvignon Blanc

  • Beer: Guinness, Heineken, Corona

  • Cheese: Brie, Gouda, Roquefort

Q2. What did you find different about hotels What is check in process

Ans.

Hotels offer unique experiences and the check-in process is crucial for a smooth stay.

  • Hotels provide a temporary home away from home

  • Guests expect exceptional service and amenities

  • Check-in process involves verifying identification, payment, and assigning a room

  • Hotels may offer additional services such as luggage storage, concierge, and room service

Q3. Type of sushi you know

Ans.

I am familiar with various types of sushi such as nigiri, sashimi, maki, and temaki.

  • Nigiri - hand-pressed sushi rice topped with fish or other ingredients

  • Sashimi - thinly sliced raw fish or seafood served without rice

  • Maki - sushi rolls with seaweed on the outside and rice and fillings on the inside

  • Temaki - hand-rolled cones of seaweed filled with rice, fish, and vegetables

Q4. How to service food

Ans.

To service food, ensure proper presentation, temperature, and timing for each dish.

  • Ensure food is presented attractively on the plate

  • Serve hot dishes hot and cold dishes cold

  • Deliver food promptly to guests

  • Check back with guests to ensure satisfaction

  • Handle any special requests or dietary restrictions with care

Are these interview questions helpful?

Q5. Wine region you know

Ans.

I am familiar with the Napa Valley wine region in California.

  • Napa Valley is located in California and is known for its high-quality wines

  • The region is famous for its Cabernet Sauvignon, Chardonnay, and Merlot varietals

  • Napa Valley has over 400 wineries, including well-known ones like Robert Mondavi and Opus One

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