Gaming Assistant Interview Questions and Answers

To overcome an angry customer, listen to their concerns, empathize with their situation, apologize for any mistakes, offer a solution, and follow up to ensure satisfaction.

• Listen actively to the customer's concerns without interrupting

• Empathize with the customer's situation and acknowledge their feelings

• Apologize sincerely for any mistakes or inconveniences caused

• Offer a solution or options to resolve the issue

• Follow up with the customer to ensure their satisfaction