G.S.A
G.S.A Interview Questions and Answers
Q1. 5 international wine name region wise
Here are 5 international wine names categorized by their regions.
Bordeaux - France
Barolo - Italy
Rioja - Spain
Napa Valley - USA
Marlborough - New Zealand
Q2. Name of indian greavy
Indian gravy is a rich and flavorful sauce made with a combination of spices, herbs, and various ingredients.
Indian gravies are often made with a base of onions, tomatoes, and garlic.
They can be vegetarian or non-vegetarian, with popular options like butter chicken, paneer tikka masala, and dal makhani.
The gravies are usually cooked with a blend of spices like turmeric, cumin, coriander, and garam masala.
They are served with rice, roti, or naan bread.
Some popular Indian gravi...read more
G.S.A Interview Questions and Answers for Freshers
Q3. What is cavier
Caviar is a delicacy consisting of salt-cured fish eggs, typically from sturgeon.
Caviar is considered a luxury food item.
It is often served as a garnish or spread on toast points or blinis.
The most prized caviar comes from Beluga, Osetra, and Sevruga sturgeon species.
Caviar is known for its rich, buttery flavor and delicate texture.
Q4. How to handle complaint Guest
Handle guest complaints by listening, empathizing, apologizing, resolving the issue, and following up.
Listen actively to the guest's complaint without interrupting.
Empathize with the guest's feelings and show understanding.
Apologize sincerely for the inconvenience caused.
Resolve the issue promptly and offer a solution or compensation.
Follow up with the guest to ensure their satisfaction and prevent future complaints.
Q5. Tell the service sequence
The service sequence refers to the order in which different services are provided to a customer.
Greet the customer
Offer assistance or ask for their order
Provide the service or product
Thank the customer and ask for feedback
Handle payment if applicable
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