G.S.A

G.S.A Interview Questions and Answers

Updated 20 Aug 2024
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Q1. 5 international wine name region wise

Ans.

Here are 5 international wine names categorized by their regions.

  • Bordeaux - France

  • Barolo - Italy

  • Rioja - Spain

  • Napa Valley - USA

  • Marlborough - New Zealand

Q2. Name of indian greavy

Ans.

Indian gravy is a rich and flavorful sauce made with a combination of spices, herbs, and various ingredients.

  • Indian gravies are often made with a base of onions, tomatoes, and garlic.

  • They can be vegetarian or non-vegetarian, with popular options like butter chicken, paneer tikka masala, and dal makhani.

  • The gravies are usually cooked with a blend of spices like turmeric, cumin, coriander, and garam masala.

  • They are served with rice, roti, or naan bread.

  • Some popular Indian gravi...read more

G.S.A Interview Questions and Answers for Freshers

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Q3. What is cavier

Ans.

Caviar is a delicacy consisting of salt-cured fish eggs, typically from sturgeon.

  • Caviar is considered a luxury food item.

  • It is often served as a garnish or spread on toast points or blinis.

  • The most prized caviar comes from Beluga, Osetra, and Sevruga sturgeon species.

  • Caviar is known for its rich, buttery flavor and delicate texture.

Q4. How to handle complaint Guest

Ans.

Handle guest complaints by listening, empathizing, apologizing, resolving the issue, and following up.

  • Listen actively to the guest's complaint without interrupting.

  • Empathize with the guest's feelings and show understanding.

  • Apologize sincerely for the inconvenience caused.

  • Resolve the issue promptly and offer a solution or compensation.

  • Follow up with the guest to ensure their satisfaction and prevent future complaints.

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Q5. Tell the service sequence

Ans.

The service sequence refers to the order in which different services are provided to a customer.

  • Greet the customer

  • Offer assistance or ask for their order

  • Provide the service or product

  • Thank the customer and ask for feedback

  • Handle payment if applicable

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