Electronics Associate Interview Questions and Answers

I would apologize to the customer, listen to their concerns, offer a solution, and follow up to ensure satisfaction.

• Apologize to the customer for their negative experience

• Listen attentively to their concerns and show empathy

• Offer a solution to address their issues, such as a refund, exchange, or discount

• Follow up with the customer to ensure their satisfaction and build a positive relationship

• Seek feedback from the customer on how to improve future experiences