Desktop Support Engineer L1 Interview Questions and Answers for Freshers

DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

• DHCP stands for Dynamic Host Configuration Protocol.

• It is used to assign IP addresses, subnet masks, default gateways, and other network parameters to devices.

• The DHCP server manages a pool of available IP addresses and leases them to devices on request.

• The process involves four steps: DHCP Discover, DHCP Offer, DHCP Request, and DHCP Acknowledge.

• For example, when a device connects to a...read more

The OSI Model is a conceptual framework that standardizes the functions of a communication system into seven layers.

• The OSI Model stands for Open Systems Interconnection Model.

• It was developed by the International Organization for Standardization (ISO) in 1984.

• The model helps in understanding how different network protocols and technologies interact with each other.

• The seven layers of the OSI Model are: Physical, Data Link, Network, Transport, Session, Presentation, and Appli...read more

OST and PST are file formats used by Microsoft Outlook. IP stands for Internet Protocol.

• OST is an offline storage table used by Outlook to store offline copies of emails, contacts, and other data.

• PST is a personal storage table used by Outlook to store email messages, calendar events, and other data.

• IP is a protocol used for communication between devices on a network.

• IP addresses are used to identify devices on a network and enable communication between them.

• IP addresses are ...read more