Customer Service Specialist Interview Questions and Answers for Freshers

E-commerce industry involves buying and selling of goods and services online.

• E-commerce has revolutionized the way people shop and do business.

• It includes online marketplaces like Amazon, eBay, and Alibaba.

• E-commerce also includes online payment systems like PayPal and Stripe.

• It has led to the growth of new business models like dropshipping and subscription services.

• E-commerce has faced challenges like fraud, data breaches, and delivery issues.

SQL is a programming language used for managing and manipulating databases.

• SQL stands for Structured Query Language

• It is used to communicate with databases to perform tasks such as querying data, updating data, and creating tables

• Common SQL commands include SELECT, INSERT, UPDATE, DELETE

• SQL is used in various database management systems such as MySQL, Oracle, and SQL Server