Customer Resolution Expert Interview Questions and Answers

Customer satisfaction refers to the level of contentment or fulfillment experienced by customers with a product, service, or overall experience.

• Customer satisfaction is a measure of how well a company meets or exceeds customer expectations.

• It involves meeting customer needs, resolving issues, and providing a positive experience.

• Customer satisfaction can be measured through surveys, feedback, reviews, and repeat business.

• It is important for businesses as it leads to customer l...read more