Clinical Product Specialist

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Clinical Product Specialist Interview Questions and Answers

Updated 14 Sep 2022

Q1. How will you react if a customer reacts negative

Ans.

I will listen to their concerns, empathize with their situation, and work towards finding a solution to their problem.

  • Listen actively to their concerns and complaints

  • Empathize with their situation and show understanding

  • Apologize for any inconvenience caused

  • Work towards finding a solution to their problem

  • Follow up with the customer to ensure their satisfaction

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