Clinical Product Specialist
Clinical Product Specialist Interview Questions and Answers
Updated 14 Sep 2022
Q1. How will you react if a customer reacts negative
Ans.
I will listen to their concerns, empathize with their situation, and work towards finding a solution to their problem.
Listen actively to their concerns and complaints
Empathize with their situation and show understanding
Apologize for any inconvenience caused
Work towards finding a solution to their problem
Follow up with the customer to ensure their satisfaction
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