Bmc Remedy Consultant Interview Questions and Answers

Filters, escalations, and active links are components in BMC Remedy used for automating processes and enforcing business rules.

• Filters are used to restrict the data that is displayed in a form or a list.

• Escalations are used to ensure that certain actions are taken within a specified timeframe.

• Active links are used to automate processes and enforce business rules.

• Example for filters: A filter can be set up to only display open tickets in a support queue.

• Example for escalations...read more

Pool Number in Dev Studio is a unique identifier for a pool of records in BMC Remedy.

• Pool Number is used to differentiate between different pools of records in BMC Remedy.

• It helps in organizing and managing records efficiently.

• For example, Pool Number 1001 may represent a pool of incident records.