After Sales Manager

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After Sales Manager Interview Questions and Answers

Updated 4 Sep 2024

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Q1. Implementation of OEM Process at workshop level.

Ans.

Implementing OEM processes at workshop level involves training staff, updating equipment, and ensuring compliance.

  • Provide comprehensive training to workshop staff on OEM processes and procedures

  • Update workshop equipment to meet OEM standards and requirements

  • Regularly monitor and audit workshop activities to ensure compliance with OEM guidelines

  • Implement feedback mechanisms to continuously improve workshop performance and adherence to OEM processes

Q2. product's service by company

Ans.

The company provides excellent customer service for its products.

  • Company offers 24/7 customer support for product inquiries and issues

  • Provides warranty and repair services for products

  • Offers training and resources for customers to maximize product usage

  • Regularly seeks feedback from customers to improve service quality

Q3. Already added in second coloumn

Ans.

I have experience in managing after sales services, including handling customer complaints, coordinating repairs, and ensuring customer satisfaction.

  • I have successfully implemented a customer feedback system to improve after sales services

  • I have trained a team of technicians to provide efficient and timely repairs

  • I have developed and implemented strategies to increase customer retention and satisfaction

After Sales Manager Jobs

Sale Manager - Proactive 4-11 years
Marriott
4.2
Mumbai
Inside Sales Management Senior Analyst 5-8 years
Accenture Solutions Pvt Ltd
3.8
Hyderabad / Secunderabad
Inbound Sales Management Senior Analyst 5-8 years
Accenture Solutions Pvt Ltd
3.8
Bangalore / Bengaluru
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