Service Desk Lead Salary in Telecom in India

Likes

- No micromanaging - Good Compensation Benefits

Dislikes

- Limited project flexibility: Once assigned to client, it can be challenging to transition to a different project

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Likes

Work-Life Balance: HCLTech emphasizes maintaining a healthy work-life balance, reducing stress and enhancing job satisfaction. Good Environment: The supportive and collaborative work environment helps in motivating and valuing employees, contributing to personal growth and team success. Hybrid Model: The flexibility of the hybrid working model allows employees to work both from home and the office, leading to increased productivity and better job satisfaction. Low Workload: A manageable workload with realistic deadlines ensures high-quality work without feeling overwhelmed, enhancing the overall work experience.

Dislikes

...slow, with limited opportunities for promotion despite hard work and dedication. Inadequate Salary Hikes: Salary increases are not as competitive as expected, which can be demotivating for employees contributing significantly to the company's success. No Bonuses: The absence of performance bonuses affects employee morale and motivation, as bonuses are a powerful incentive and recognition of hard work. No Festival Gifts: Not receiving festival gifts can impact the overall employee experience, as these gifts foster a sense of appreciation and belonging within the company.

Likes

Likes the job security

Dislikes

Unorganized work, work pressure is very high, promotion and salary hike is not as per requirement