Senior Customer Support Executive Salary in Ahmedabad

Likes

...perience in CNX . I learnt some many food Things in CNX . Good Working Culture. Salary Is Okey around 14k which is for freshers Fine. Job Security 💯 No doubt about it

Dislikes

Food need to improve in our location BBSR. Office Colleague Do have Manners Don't have sufficient parking area

Likes

Safe environment for night shifts, best company ever for freshers, managers are easily approachable even the vice president sir, is exceptional when it comes to help the advisor going out of the box, Best company ever for freshers, will get a good salary in international process and good working experience

Dislikes

Policies such as lwp that can kill the whole incentives, attendence bonus of 5k, retention bonus of 9k and salary for those days.

Likes

I only liked the salary package that was around 31k in hand

Dislikes

There are so much things that i disliked and my experience was very TERRIBLE due to this. SO FIRST THING FIRST They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates, Second Is About the HR's in this company So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building Third reason is THE PROCESS TRAINERS AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED FOURTH THING i would say is THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Work life balance, Decent salary and online salary

Dislikes

Pathetic Hr , No promotions and salary hikes Higher management no responsibility