Senior Customer Service Officer
Annual salary range
₹2 Lakhs - ₹11.9 Lakhs
High Confidence 
High Confidence means the data is based on a large number of latest salaries.
Filter salaries bySenior Customer Service Officer Salary in Mumbai
based on 56
latest salaries
• updated:
6 Jan 2025
Select an experience to get the exact salary
Salary of majority employees
Experience wise Senior Customer Service Officer salaries
| Years of experience | Avg. Annual Salary |
|---|---|
1
year
(3
salaries)
|  ₹1.2 L/yr - ₹2.6 L/yr |
2
years
(10
salaries)
| ₹2.5 L/yr - ₹4.4 L/yr |
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| |
3
years
(10
salaries)
| ₹1.7 L/yr - ₹4.9 L/yr |
4
years
(4
salaries)
| ₹2.1 L/yr - ₹4 L/yr |
5
years
(10
salaries)
| ₹2.1 L/yr - ₹4 L/yr |
View all salaries by experience
Senior Customer Service Officer Salary in
Mumbai ranges between ₹2
Lakhs to ₹11.9
Lakhs for
1 year of experience to 9 years of experience
. Salary estimates are based on
56 latest salaries received
from Senior Customer Service Officer.
See latest salaries
Senior Customer Service Officer salaries in different departments
| Department | Avg Annual Salary |
|---|---|
Customer Success, Service & Operations
Senior Customer Service Officer Salary
1 - 9
years
exp.
(23
salaries)
| ₹2.1 L/yr - ₹7.2 L/yr |
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| |
BFSI, Investments & Trading
Senior Customer Service Officer Salary
1 - 6
years
exp.
(10
salaries)
| ₹2.5 L/yr - ₹3.5 L/yr |
View all departments salaries
Latest annual salaries shared by Senior Customer Service Officers
3d ago
MLAI Digital
Senior Customer Service Officer
6 years exp.
1w ago
BankBazaar
Senior Customer Service Officer
2 years exp.
1w ago
Suryoday Small Finance Bank
Senior Customer Service Officer
7 years exp.
1w ago
Wipro
Senior Customer Service Officer
8 years exp.
1w ago
Heidelberg Cement
Senior Customer Service Officer
4 years exp.
1w ago
Poonawalla Fincorp
Senior Customer Service Officer
6 years exp.
2w ago
Utkarsh Small Finance Bank
Senior Customer Service Officer
6 years exp.
3w ago
Plada Infotech Services
Senior Customer Service Officer
3 years exp.
3w ago
Mphasis
Senior Customer Service Officer
1 year exp.
3w ago
Mphasis
Senior Customer Service Officer
4 years exp.
View all latest salaries
| Company name | Avg Annual Salary | Open Jobs |
|---|---|---|
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| Company Name | Avg Annual Salary | Open Jobs |
|---|---|---|
5 -
8
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹2.6 L/yr - ₹3.3 L/yr | |
1 -
3
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹1.9 L/yr - ₹2.4 L/yr | |
Login to view exact salary
| ||
11 -
12
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹4.5 L/yr - ₹5.8 L/yr | |
14 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹6.7 L/yr - ₹8.5 L/yr | |
3 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹2.3 L/yr - ₹2.9 L/yr | |
9 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹1.8 L/yr - ₹2.3 L/yr | |
5 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹2.4 L/yr - ₹3 L/yr | |
10 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹10.8 L/yr - ₹13.8 L/yr | |
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| ||
2 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹2.7 L/yr - ₹3.5 L/yr | |
2 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹4 L/yr - ₹5.1 L/yr | |
Similar Designation Salaries for Senior Customer Service Officer
| Designations | Avg Annual Salary |
|---|---|
Customer Service Officer Salary
0 -
7
years
exp.
(656 salaries)
| ₹1.8 L/yr - ₹5 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(3.2k salaries)
| ₹1.3 L/yr - ₹4.5 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(10.3k salaries)
| ₹1.3 L/yr - ₹4.6 L/yr |
Senior Officer Salary
2 -
11
years
exp.
(4.2k salaries)
| ₹2.3 L/yr - ₹8.3 L/yr |
Customer Care Executive Salary
0 -
5
years
exp.
(3.4k salaries)
| ₹1.1 L/yr - ₹4 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Officer
Mphasis
Customer Service Officer in Kharadi, Pune
• posted on 09 Apr 2021
Likes
...ave expected as per the companies reputation and cafeteria was just average, co. policies are good, appraisals are not good and salary hike is also very low nad I never heard about bonus, allowances.
read more- Skill development - Good
+5 more
Dislikes
No, Mphasis is a best company to make good career. But, companies Senior management has to focused in some specific processes to improve there management there are lot of issue like, work, projects, internal politics and ignorance of any employees genuine concerns.
read moreUtkarsh Small Finance Bank
Senior Executive in Mumbai
• posted on 15 Jul 2023
Likes
Very good place to work but salary issue and insecurity for job little bit depends on department
- Work satisfaction - Good
Dislikes
Salary hike issue,
- Skill development - Poor
+2 more
ICICI Bank
Senior Officer in Kalyani
• posted on 20 Nov 2024
Likes
We all know that ICICI is the most leading bank ... So that's the company culture, salary process, increment process just excellent. This is reason icici is the most successful private bank in India.
read more- Salary - Excellent
+6 more
Dislikes
There is nothing dislike about icici bank. Sorry to say for me this best working place ever.
ICICI Bank
Customer Service Executive in Kanpur
• posted on 12 Jul 2022
Likes
Job security and salary comes on time and its brand value.
- Job security - Good
+1 more
Dislikes
Too much pressure and politics in the branch to snatch the business.
- Skill development - Poor
+2 more
Senior Customer Service Officer Salary In Other Locations
| Locations | Avg Annual Salary |
|---|---|
Bangalore / Bengaluru
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2.1 L/yr - ₹9 L/yr |
Chennai
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2.5 L/yr - ₹5.1 L/yr |
Login to view exact salary
| |
Pune
Senior Customer Service Officer
1 -
8
years
exp.
| ₹2 L/yr - ₹6 L/yr |
New Delhi
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2 L/yr - ₹8.2 L/yr |
Hyderabad / Secunderabad
Senior Customer Service Officer
1 -
8
years
exp.
| ₹2.1 L/yr - ₹5.6 L/yr |
View More
Senior Customer Service Officer Salary By Industries
| Industries | Avg Annual Salary |
|---|---|
Financial Services
Senior Customer Service Officer
1 -
9
years
exp.
| ₹1.8 L/yr - ₹5.1 L/yr |
Banking
Senior Customer Service Officer
1 -
9
years
exp.
| ₹1.9 L/yr - ₹5 L/yr |
Login to view exact salary
| |
IT Services & Consulting
Senior Customer Service Officer
1 -
8
years
exp.
| ₹2 L/yr - ₹5 L/yr |
Internet
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2 L/yr - ₹5.1 L/yr |
Software Product
Senior Customer Service Officer
1 -
9
years
exp.
| ₹2 L/yr - ₹4.6 L/yr |
View More
Frequently Asked Questions about Senior Customer Service Officer Salaries
What is the salary of a Senior Customer Service Officer in India?
Salary for a Senior Customer Service Officer in India ranges between ₹2.0 Lakhs to ₹11.9 Lakhs per year. Salary estimates are based on 56 latest salaries received from various Senior Customer Service Officers across industries.
What are the top paying companies that employ Senior Customer Service Officers?
- Axis Bank Senior Customer Service Officer Salary - ₹4.5 Lakhs per year
- Mphasis Senior Customer Service Officer Salary - ₹3.6 Lakhs per year
- CAMS Senior Customer Service Officer Salary - ₹3.5 Lakhs per year
- ICICI Bank Senior Customer Service Officer Salary - ₹2.8 Lakhs per year
- Utkarsh Small Finance Bank Senior Customer Service Officer Salary - ₹2.6 Lakhs per year
What is the starting salary for a Senior Customer Service Officer in India?
Average starting Salary for Senior Customer Service Officer in India is around ₹2.0 Lakhs per year (₹16.7k per month). 1 year of minimum experience is required to be a Senior Customer Service Officer.
What is the highest salary for a Senior Customer Service Officer in India?
Highest salary that a Senior Customer Service Officer can earn is ₹6.0 Lakhs per year (₹50.0k per month).
What are the top paying industries for Senior Customer Service Officer in India?
- Urban Transport - ₹3.5 Lakhs to 5.5 Lakhs per year
- Financial Services - ₹2.6 Lakhs to 7.2 Lakhs per year
- NBFC - ₹2.0 Lakhs to 5.0 Lakhs per year
- Banking - ₹2.5 Lakhs to 4.0 Lakhs per year
- Insurance - ₹2.1 Lakhs to 3.5 Lakhs per year
What are the top paying cities for Senior Customer Service Officer in India?
- Bangalore / Bengaluru - ₹1.8 Lakhs to 102.0 Lakhs per year
- Mumbai - ₹0.5 Lakhs to 15.0 Lakhs per year
- Chennai - ₹1.4 Lakhs to 9.8 Lakhs per year
- Pune - ₹1.6 Lakhs to 6.8 Lakhs per year
- New Delhi - ₹1.4 Lakhs to 9.5 Lakhs per year
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