Senior Customer Service Executive Salary in IT Services & Consulting in India

Likes

Teleperformance enhanced my skills and knowledge in significantly.

Dislikes

...ion regarding leave requests, requiring detailed explanation for urgent matters. Accidentally, the salary is below expectations and despite raising complaints about pay discrepancies, there has been no action taken to address my concern.

Likes

Colleague and other senior designation worker are helping and good to mentor new members

Dislikes

Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.

Likes

Better sallery package, both side cab up to 40 km or more. Hiring HR are helpful.

Dislikes

Management is maniac. Process HR is chapri. TL's are khachre type creature with 0% process knowledge. No increment, 0% chance of grow. People are already decided for IGP's.

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Likes

Great salary for a fresher and they will hike salary for every six months without any delay. Get lot of benefits from the company and wonderful work culture.Mostly Manager's are friendly some 1 -3 managers are hectic. Login and logout are excellent timings No overtime work.

Dislikes

No job security and just hire for mostly 3- 6 months and end the role by saying business requirements are completed. Policies get updated or changed for every 3- 4 months and get a documented feedback for every mistake without any first warning or information before.