Senior Customer Service Executive Salary in Durgapur

Likes

Working timing is good, Salary come on time , great place for girls as they get job nearest to home

Dislikes

Working culture is toxic in some branches as there is lot of gap between management and employees. Employees do not able to contact HR for their problems. Appraisal and increment is not good as only buttering people get that.

Likes

I like the job security and salary credited on time. Also, I like comfortable with job.

Dislikes

In few them they do politics and no more activities on floor. In our team most of them agent come and do work and go their home. No existing for coming job or any activity or talking discuss apart from job parameters

Likes

You can expect your salary before the date. Supportive trainers and all other seniors.

Dislikes

Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.

Likes

Salary on time but less as compared to market. I was in permanent WFH so work culture was not a point for me. Lucky all managers were good for me.

Dislikes

Quarterly your manager would be changed. Very rare promotion changes. Ops manager would not consider you nor your TL.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing