Senior Customer Service Analyst
Annual salary range
₹3.2 Lakhs - ₹7.5 Lakhs
Low Confidence 
Low Confidence means the data is based on a small number of latest salaries.
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Filter salaries bySenior Customer Service Analyst Salary in Mumbai (Updated 2025)
based on 6
latest salaries
• updated:
5 Mar 2025
Select an experience to get the exact salary
Salary of majority employees
Senior Customer Service Analyst Salary in Mumbai ranges between ₹3.2 Lakhs to ₹7.5 Lakhs for 4 years of experience to 9 years of experience. Salary estimates are based on 6 latest salaries received from Senior...
Read More
| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
8 -
9
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹6.5 L/yr - ₹7 L/yr | |
4 -
6
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹5 L/yr - ₹6.3 L/yr | |
Login to view exact salary
| ||
7 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹2.9 L/yr - ₹3.7 L/yr | |
5 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹6.8 L/yr - ₹8.6 L/yr | |
Latest annual salaries shared by Senior Customer Service Analysts
2w ago
Tech Mahindra
Senior Customer Service Analyst
3 years exp.
3w ago
NewAge Product Designs Private Limited
Senior Customer Service Analyst
7 years exp.
1mo ago
American Express
Senior Customer Service Analyst
5 years exp.
1mo ago
British Petroleum
Senior Customer Service Analyst
9 years exp.
1mo ago
CoinSwitch
Senior Customer Service Analyst
5 years exp.
2mo ago
American Express
Senior Customer Service Analyst
5 years exp.
2mo ago
Concentrix Corporation
Senior Customer Service Analyst
12 years exp.
2mo ago
NatWest Group
Senior Customer Service Analyst
7 years exp.
3mo ago
Automatic Data Processing (ADP)
Senior Customer Service Analyst
7 years exp.
3mo ago
NatWest Group
Senior Customer Service Analyst
6 years exp.
View all latest salaries
Senior Customer Service Analyst salaries by
| Years of experience | Avg. annual salary |
|---|---|
4
years
(1
salaries)
|  ₹5 L/yr - ₹5 L/yr |
5
years
(1
salaries)
| ₹7.5 L/yr - ₹7.5 L/yr |
Login to view exact salary
| |
6
years
(1
salaries)
| ₹6 L/yr - ₹6 L/yr |
7
years
(1
salaries)
| ₹3.2 L/yr - ₹3.2 L/yr |
8
years
(1
salaries)
| ₹6.5 L/yr - ₹6.5 L/yr |
View all salaries by experience
Similar Designation Salary
| Similar Designation | Avg. annual salary |
|---|---|
Customer Service Associate Salary
0 -
5
years
exp.
(3.2k salaries)
| ₹1.3 L/yr - ₹4.5 L/yr |
Customer Service Executive Salary
0 -
6
years
exp.
(10.4k salaries)
| ₹1.3 L/yr - ₹4.7 L/yr |
Login to view exact salary
| |
Senior Analyst Salary
2 -
8
years
exp.
(11.8k salaries)
| ₹3.3 L/yr - ₹17 L/yr |
Senior Process Associate Salary
2 -
7
years
exp.
(2.9k salaries)
| ₹2.5 L/yr - ₹6.2 L/yr |
Senior Associate Salary
2 -
10
years
exp.
(21.2k salaries)
| ₹2.5 L/yr - ₹24.9 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Analyst
American Express
Senior Analyst in Gurgaon / Gurugram
• posted on 30 Dec 2024
Likes
Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb
read more- Salary - Excellent
+6 more
Dislikes
Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.
read moreAmerican Express
Senior Manager in Gurgaon / Gurugram
• posted on 23 Jul 2024
Likes
Company is good to work with provided you are hired by a right and generous manager
Dislikes
Poor management.some department VP's don't think twice to kick you off in the name of cost cutting
read more- Skill development - Bad
+5 more
American Express
Customer Service Executive in Gurgaon / Gurugram
• posted on 09 Jan 2019
Likes
Throughout the experience has been pretty decent, in terms of perks and compensation there isn't a match that stands against Amex. Individual can earn from 30000-300000 pm. Values and the mentors seemed excellent. If you plan for just the monitary part you are at the right place. All the best
read more- Salary - Excellent
+2 more
Dislikes
Scope of growth is almost next to impossible. You'll have to be an excellent performer to outsand the others and if you fail to do that nobody would even know your existence. Work-life balance isn't possible because of 24/7 shifts.
read more- Job security - Bad
+3 more
American Express
Senior Analyst in Bangalore / Bengaluru
• posted on 02 Jun 2024
Likes
Work culture, Recognition
- Salary - Good
+6 more
Dislikes
Salary slightly lower than competitors at B30 Level. Nature of work is more oriented towards business side and is less technical even for Data science teams.
read moreSenior Customer Service Analyst Salary In Other Locations
| Locations | Avg. annual salary |
|---|---|
New Delhi
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹4 L/yr - ₹9.4 L/yr |
Gurgaon / Gurugram
Senior Customer Service Analyst
2 -
9
years
exp.
| ₹5.5 L/yr - ₹8.4 L/yr |
Login to view exact salary
| |
Bangalore / Bengaluru
Senior Customer Service Analyst
4 -
10
years
exp.
| ₹3.5 L/yr - ₹7.2 L/yr |
Chennai
Senior Customer Service Analyst
2 -
6
years
exp.
| ₹2 L/yr - ₹5.8 L/yr |
Hyderabad / Secunderabad
Senior Customer Service Analyst
7 -
9
years
exp.
| ₹5.5 L/yr - ₹13 L/yr |
View More
Senior Customer Service Analyst Salary By Industries
| Industries | Avg. annual salary |
|---|---|
IT Services & Consulting Senior Customer Service Analyst
2 -
9
years
exp.
| ₹3.1 L/yr - ₹8.4 L/yr |
Financial Services Senior Customer Service Analyst
2 -
6
years
exp.
| ₹4.3 L/yr - ₹8.2 L/yr |
Login to view exact salary
| |
Software Product Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹11 L/yr |
Travel & Tourism / Hospitality Senior Customer Service Analyst
2 -
9
years
exp.
| ₹4.6 L/yr - ₹8.2 L/yr |
Retail Senior Customer Service Analyst
2 -
5
years
exp.
| ₹4.6 L/yr - ₹8.2 L/yr |
View More
Frequently Asked Questions about Senior Customer Service Analyst Salaries
What is the salary of a Senior Customer Service Analyst in India?
Salary for a Senior Customer Service Analyst in India ranges between ₹3.2 Lakhs to ₹7.5 Lakhs per year. Salary estimates are based on 6 latest salaries received from various Senior Customer Service Analysts across industries.
What is the starting salary for a Senior Customer Service Analyst in India?
Average starting Salary for Senior Customer Service Analyst in India is around ₹3.2 Lakhs per year (₹26.7k per month). 4 years of minimum experience is required to be a Senior Customer Service Analyst.
What is the highest salary for a Senior Customer Service Analyst in India?
Highest salary that a Senior Customer Service Analyst can earn is ₹9.4 Lakhs per year (₹78.3k per month).
What are the top paying industries for Senior Customer Service Analyst in India?
- IT Services & Consulting - ₹6.5 Lakhs to 7.5 Lakhs per year
- Financial Services - ₹5.0 Lakhs to 6.0 Lakhs per year
- FinTech - ₹3.2 Lakhs to 3.2 Lakhs per year
What are the top paying cities for Senior Customer Service Analyst in India?
- Hyderabad / Secunderabad - ₹5.5 Lakhs to 16.0 Lakhs per year
- Gurgaon / Gurugram - ₹4.9 Lakhs to 8.6 Lakhs per year
- New Delhi - ₹2.8 Lakhs to 10.0 Lakhs per year
- Bangalore / Bengaluru - ₹2.8 Lakhs to 9.0 Lakhs per year
- Chennai - ₹1.1 Lakhs to 5.8 Lakhs per year
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