Senior Customer Service Analyst
Annual salary range
₹3.1 Lakhs - ₹10 Lakhs
High Confidence 
High Confidence means the data is based on a large number of latest salaries.
Filter salaries bySenior Customer Service Analyst Salary in Gurgaon / Gurugram
based on 73
latest salaries
• updated:
18 Dec 2024
Select an experience to get the exact salary
Salary of majority employees
Experience wise Senior Customer Service Analyst salaries
| Years of experience | Avg. Annual Salary |
|---|---|
2
years
(10
salaries)
|  ₹3.1 L/yr - ₹6.5 L/yr |
3
years
(10
salaries)
| ₹3.1 L/yr - ₹7 L/yr |
Login to view exact salary
| |
4
years
(14
salaries)
| ₹3.9 L/yr - ₹9.4 L/yr |
5
years
(12
salaries)
| ₹3.1 L/yr - ₹8.4 L/yr |
6
years
(5
salaries)
| ₹3.1 L/yr - ₹6.5 L/yr |
View all salaries by experience
Senior Customer Service Analyst Salary in
Gurgaon / Gurugram ranges between ₹3.1
Lakhs to ₹10
Lakhs for
2 years of experience to 12 years of experience
. Salary estimates are based on
73 latest salaries received
from Senior Customer Service Analyst.
See latest salaries
Senior Customer Service Analyst salaries in different departments
| Department | Avg Annual Salary |
|---|---|
Customer Success, Service & Operations
Senior Customer Service Analyst Salary
2 - 9
years
exp.
(5
salaries)
| ₹6 L/yr - ₹8.4 L/yr |
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| |
Finance & Accounting
Senior Customer Service Analyst Salary
3 - 5
years
exp.
(4
salaries)
| ₹5.5 L/yr - ₹7 L/yr |
Latest annual salaries shared by Senior Customer Service Analysts
1w ago
Tech Mahindra
Senior Customer Service Analyst
3 years exp.
2w ago
NewAge Product Designs Private Limited
Senior Customer Service Analyst
7 years exp.
3w ago
American Express
Senior Customer Service Analyst
5 years exp.
3w ago
British Petroleum
Senior Customer Service Analyst
9 years exp.
1mo ago
CoinSwitch
Senior Customer Service Analyst
5 years exp.
2mo ago
American Express
Senior Customer Service Analyst
5 years exp.
2mo ago
Concentrix Corporation
Senior Customer Service Analyst
12 years exp.
2mo ago
NatWest Group
Senior Customer Service Analyst
7 years exp.
2mo ago
Automatic Data Processing (ADP)
Senior Customer Service Analyst
7 years exp.
3mo ago
NatWest Group
Senior Customer Service Analyst
6 years exp.
View all latest salaries
| Company Name | Avg Annual Salary | Open Jobs |
|---|---|---|
1 -
5
yrs
exp.
.
Gurgaon / Gurugram
(9 salaries)
|
₹5.5 L/yr - ₹7 L/yr | |
5 -
6
yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹6.5 L/yr - ₹8.4 L/yr | |
Login to view exact salary
| ||
9 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹5.4 L/yr - ₹6.9 L/yr | |
7 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹5.4 L/yr - ₹6.9 L/yr | |
5 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹7.2 L/yr - ₹9.2 L/yr | |
Similar Designation Salaries for Senior Customer Service Analyst
| Designations | Avg Annual Salary |
|---|---|
Customer Service Associate Salary
0 -
5
years
exp.
(39.8k salaries)
| ₹1.2 L/yr - ₹4.5 L/yr |
Customer Service Executive Salary
0 -
6
years
exp.
(2.9k salaries)
| ₹1.8 L/yr - ₹5.1 L/yr |
Login to view exact salary
| |
Senior Analyst Salary
2 -
8
years
exp.
(9.9k salaries)
| ₹3.2 L/yr - ₹19.7 L/yr |
Senior Process Associate Salary
2 -
7
years
exp.
(50.7k salaries)
| ₹2.1 L/yr - ₹6 L/yr |
Senior Associate Salary
2 -
10
years
exp.
(11.3k salaries)
| ₹3 L/yr - ₹23 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Analyst
American Express
Customer Service Executive in Gurgaon / Gurugram
• posted on 09 Jan 2019
Likes
Throughout the experience has been pretty decent, in terms of perks and compensation there isn't a match that stands against Amex. Individual can earn from 30000-300000 pm. Values and the mentors seemed excellent. If you plan for just the monitary part you are at the right place. All the best
read moreDislikes
Scope of growth is almost next to impossible. You'll have to be an excellent performer to outsand the others and if you fail to do that nobody would even know your existence. Work-life balance isn't possible because of 24/7 shifts.
read moreAmerican Express
Senior Executive in Gurgaon / Gurugram
• posted on 22 Jun 2024
Likes
Infrastructure is fabulous Salary and perks are good
Dislikes
Working culture is not that good people always doing butter to their superior to get promotion. Career growth is very slow people are waiting for opportunities from 4-5 years.
read moreAmerican Express
Analyst in New Delhi
• posted on 11 Jan 2022
Likes
Work culture , team work , bonus of year and hikes
Dislikes
There nothing much I dislike about to I think more trainings should be given
American Express
Analyst in Gurgaon / Gurugram
• posted on 17 Jul 2021
Likes
Excellent work life balance, great culture, good salary
Dislikes
Limited growth opportunities - you get to work on a very small part of the process.. not good for long term career growth
read moreAmerican Express
Senior Analyst in Bangalore / Bengaluru
• posted on 02 Jun 2024
Likes
Work culture, Recognition
Dislikes
Salary slightly lower than competitors at B30 Level. Nature of work is more oriented towards business side and is less technical even for Data science teams.
read moreSenior Customer Service Analyst Salary In Other Locations
| Locations | Avg Annual Salary |
|---|---|
New Delhi
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
Bangalore / Bengaluru
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
Login to view exact salary
| |
Chennai
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
Hyderabad / Secunderabad
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
Mumbai
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
View More
Senior Customer Service Analyst Salary By Industries
| Industries | Avg Annual Salary |
|---|---|
Financial Services
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
IT Services & Consulting
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
Login to view exact salary
| |
Software Product
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
Travel & Tourism / Hospitality
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
Retail
Senior Customer Service Analyst
2 -
12
years
exp.
| ₹3.1 L/yr - ₹10 L/yr |
View More
Frequently Asked Questions about Senior Customer Service Analyst Salaries
What is the salary of a Senior Customer Service Analyst in India?
Salary for a Senior Customer Service Analyst in India ranges between ₹3.1 Lakhs to ₹10.0 Lakhs per year. Salary estimates are based on 73 latest salaries received from various Senior Customer Service Analysts across industries.
What is the starting salary for a Senior Customer Service Analyst in India?
Average starting Salary for Senior Customer Service Analyst in India is around ₹3.1 Lakhs per year (₹25.8k per month). 2 years of minimum experience is required to be a Senior Customer Service Analyst.
What is the highest salary for a Senior Customer Service Analyst in India?
Highest salary that a Senior Customer Service Analyst can earn is ₹9.4 Lakhs per year (₹78.3k per month).
What are the top paying industries for Senior Customer Service Analyst in India?
- Analytics & KPO - ₹8.6 Lakhs to 8.6 Lakhs per year
- IT Services & Consulting - ₹6.5 Lakhs to 8.4 Lakhs per year
- Financial Services - ₹5.5 Lakhs to 8.0 Lakhs per year
- Travel & Tourism - ₹6.0 Lakhs to 6.0 Lakhs per year
What are the top paying cities for Senior Customer Service Analyst in India?
- Hyderabad / Secunderabad - ₹5.5 Lakhs to 16.0 Lakhs per year
- Gurgaon / Gurugram - ₹5.5 Lakhs to 8.6 Lakhs per year
- New Delhi - ₹2.8 Lakhs to 10.0 Lakhs per year
- Bangalore / Bengaluru - ₹2.8 Lakhs to 7.0 Lakhs per year
- Chennai - ₹1.1 Lakhs to 5.8 Lakhs per year
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Senior Customer Service Analyst Interview Questions
based on 2 interviews
Q1.
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Q2.
We need to follow the complete coaching cycle. From identifying the issue to get the RCA, ...
Q3.
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Q4.
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