Senior Customer Care Associate Salary in Navi Mumbai

Likes

Im very happy and Lucky to working This Company,This Company taught lots of things and Knowledge.It a good platform to upgrade Myself.im Very happy to Share my Experience

Dislikes

I feel bad about my salary and promotion,and pretty bad in job security.

Likes

You can expect your salary before the date. Supportive trainers and all other seniors.

Dislikes

Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.

Likes

Giving salary on time. Giving opportunities to upgrade position.

Dislikes

Lack of Equality - Not in between genders but in between employee. Some are working hard and some are getting extra privilege without any hard work. Taking salary equally but not working equally. Supervisor are also not taking any action against those people even they are not looking into it. They are just sitting and chatting. Lack of Professionalism- Person who is genuinely working, they are facing arrogant and rude behavior. Some people are getting special treatments. For eg. Employee who has not taken long leave like 7-8 days from the day they joined, in case of emergency like sever health issue such employees are getting any leave but supervisor's favorite employees are getting leave more than 10-14 days reason behind taking leave it just to visit basically holiday. I Understood taking holidays is not a crime but what about those who are not in good condition and they are asked to join in any condition. Middle class people never visit all the time hospitals, they cannot pay such expensive bill of MBBS doctors. There are many thing but I don't think tech Mahindra can bring improvement in this kind of situation. Even HR is also not looking into it even after complaining about the same issue again and again. I'm working with tech Mahindra for past 1 year and 7 months but from few months I'm feeling frustrated due to all those reason.

Likes

On time salary

Dislikes

Not provide proper locker facility , canteen is unhygienic,pick n drop not provide properly means it is started by 10 pm

Likes

Teammates are very helpful, nice career growth for dedicated candidates, salary will be best in the industry, work environment will be nice.

Dislikes

Based on the Unit Head the work pressure varied. Rest all good.