Mall Manager Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Life secure.salary good.no tension .over all excellent. So I want to work in Reliance retail.reallay I will be happy that day I will be join in Reliance retail.

Dislikes

Nothing

Likes

Salary on time, good number of holidays.

Dislikes

Zero hybrid and WFH, promotions are very poor, appraisals are not on time.

Likes

...e and in other companies also discount is not applicable in exchange of product. The customer created a issue that why I have to pay extra amount on nèw product. Then he kept the product and went off without billing instead we have to him he has to give 1100 balance amount. In msg customer is telling he will pay only 300. I as SM had to pay his 800 amount. I informed to area manager regarding this he told you should give discount on exchange products. Our area manager instead of taking my side he was giving customer side. I am thinking about company profit and he told me why you want to benefit the company. I lost my 800.... I was really hearted and tensed the whole day. I recommend not to work in reliance. Instead work in other retail company.

Dislikes

Should take out the ALPO.. And whole team because SM is a head of store and he is responsible is any issue is there then why the other team is kept to monitor. Exchange process is to lengthy and worst exchange process. Exchanging process should be simple. The management of reliance should think on these 2 points.

Likes

Good working place

Dislikes

As dm i working in company from last 2 years but I don't gets salary Correction plz do something for me