Customer Service Manager Salary in Kanpur

Likes

1. Salary in time.

Dislikes

1. Work life balance - Pathetic 2. Promotion - Don't even expect 3. Leadership - Rubbish (Only few Managers are good, but from Ops Manager none are good) 4. Even if you have leave balance you can't take it whenever you wish 5. Leave blockout for few weeks during sale(and sale in Amazon is like nearly in every month.) 6. Inhuman call flow(if it's your first job you're done) 7. Shift timings and week offs can get changed anytime 8. Pressure of doing OT. Even though that's optional thing, you'll be pressurized of doing so. The list continues...

Likes

Good culture and great work to place

Dislikes

Vintage staff not getting salary correction as per market otherwise many left the service. Need to thing on salary revision of more than 10 year vintage staff. I am observing this since last 13 year and working on smaller package.

Likes

...ed us and made us resign and then did not even give us relief, we felt very bad. Despite the salary being very low (21500), we worked honestly for 8 years in Mahindra company. A staff in another company earns this much salary

Dislikes

The company to which the employee gave 8 years of his life, harassed the employee and made him resign from the job, after which I was asked for early relieving, then even after I mailed for early relieving, I was not given early relieving,If I want, I can seek relief through court case because I have the recording which was spoken by the company's HR and Deepak sir (Business Head).

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

... security is good. also will get very good technical sound knowledge on the job. Salary is also good as per market. Skill development is good. Culture is also good.

Dislikes

Lateral employees will struggle for promotions, they only give promotions to GET/PGET. Need to work in shift for design department.