Customer Service Associate Salary in Analytics & KPO in India

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.

Likes

Hybrid culture, salary day, overtime

Dislikes

Management does not listen to your concerns until you document it on email. Then you will be seen as a bad behaved human

Likes

Here, Salary be on time, and my experience was good not only for the work also my skills were enhanced there.

Dislikes

Hiring department was not good, they work on quantity not on quality.

Likes

Good working culture , WFH during covid, provides complete system at home, good upper management, good training session.

Dislikes

No work life balance if you're associated with eBay process, less compensation, no salary hikes

Likes

Salary on time, job security

Dislikes

No Work life balance, manager harassment, leave issue, even for marriage they didn't giving leave