Customer Relationship Manager Salary in Alwar

Likes

Good culture and great work to place

Dislikes

Vintage staff not getting salary correction as per market otherwise many left the service. Need to thing on salary revision of more than 10 year vintage staff. I am observing this since last 13 year and working on smaller package.

Likes

On time salary Decent leave policy

Dislikes

1.Skill development is slim to none. 2.Promotion solely depends on your relationship with the manager. 3.SOP and kRA's aren't defined for most of the roles and it changes constantly with the Poc and management change. 4. Culture is defined by the people in power but since the kRA's aren't defined very few people owns the authority and that makes the culture toxic in Spinny.

Likes

Salary comes on time. Mostly We get leaves as per the requirement.

Dislikes

Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.

Likes

I like only my work nothing else because seniors are not supportive, sometimes I faced it's very hard to take breaks even if we need to go for lunch and there is too much call flow, seniors are just like that we don't care it's are duty to not to drop a single call in between employees are facing hustle to take breaks, we need to ask 1000 times and if employees mark break in their system without asking so senior mark an email against him or her, and max times I personally felt that seniors have something personal in there Head for me because they never ever allow me for any break, I always have to ask 10-15 times then these people are like "ok you can go". I've some medical issues, and I always ready to provide my medical doc. But my senior is like " this is not valid, anyone can make this *means if I'm providing a doc. Even it is single page but Dr's stamp is there then after, they always have some problem and work culture is also got worst these days.

Dislikes

...home because there is work flow and this extra time never consider as over time. They are planning for how to cut salary of employees but also not planning how to increase salary. I'm submitting this but please don't discover my name anywhere coz no one wants to speak about al these things.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing