Customer Care Associate Salary in Kollam

Likes

Initially facilities were good enough, bonuses, management was kind enought to like the company. Nowadays, we can’t say the same.

Dislikes

The management is so toxic, whole lot of politician personalities. Now, no perks, no bonus, no promotion, no growth and day to day reduction in basic facilities in the name of cost cutting.

Likes

...agers are very helpful understanding always expect one female Assistant manager. Salary always we get on time . Extra income option is also there. Moreover I had spent a unforgettable days out there. ❤️❤️

Dislikes

Nothing is there in this company which I didn't like but Some TLs like Anjul , so so are not eligible to be a part of management. Some TLs in startek are biased about some perticular agent & take advantage of there position & give job threat . Anjul , Adarsh they should be removed from startek .

Likes

Advisor friendly environment . Management is always there for you and a wide open door for lots of opportunities by applying IJPs( internal job posting). GO AHEAD

Dislikes

Salary structure should get better for future refences.

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing