filter salaries All Filters

26 Customer Care Associate Jobs

Customer Care Associate

0-1 years

Pune

5 vacancies

Customer Care Associate

Sistema Shyam Teleservices

posted 7d ago

Job Role Insights

Flexible timing

Job Description

At Sistema.bio, we are looking candidates for below listed positions.

Customer Care Associate Marathi - 2 positions
Customer Care Associate Hindi - 1 position
Customer Care Associate Gujarati - 1 position
Customer Care Associate Kannada - 1 position


Your mission at Sistema.bio:


Reporting to the After Sales Service Manager, the customer care Executive will be responsible for answering incoming calls related to service queries & complaints, call registration and online troubleshooting over the phone. You are also responsible for handling all the customers professionally according to the global standards of Sistema.bio with the central focus on customer satisfaction.

You'll be in charge of:


Respond to inbound customer queries weekly and document them.
Handle outbound customers and drive upselling.
Handle remote troubleshooting of client issues including timely escalation to relevant teams.
Providing ad hoc support to teams as needed.
Lead major call campaigns as required.
Maintain customer records systematically for other teams to step in.
Handle remote M2s and after SV calls to drive customer satisfaction.



Employment Type: Full Time, Permanent

Read full job description

What Customer Care Associate at Sistema Shyam Teleservices are saying

What Sistema Shyam Teleservices employees are saying about work life

based on 181 employees
69%
65%
45%
100%
Flexible timing
Monday to Friday
Within city
Day Shift
View more insights

Sistema Shyam Teleservices Benefits

Soft Skill Training
Team Outings
Job Training
Health Insurance
Cafeteria
Work From Home +6 more
View more benefits

Compare Sistema Shyam Teleservices with

Bharti Airtel

4.0
Compare

Vodafone Idea

4.1
Compare

Jio

3.9
Compare

Tata Teleservices

4.0
Compare

Bharat Sanchar Nigam

3.9
Compare

Mahanagar Telephone Nigam

3.7
Compare

Aircel

4.4
Compare

Telenor

4.1
Compare

Videocon Telecommunications

4.0
Compare

Tata Communications Transformation Services

4.0
Compare

Tikona Infinet

3.5
Compare

HFCL Limited

4.0
Compare

Bharti Infratel

4.5
Compare

Excitel Broadband

3.6
Compare

Vedang Cellular Services

3.8
Compare

Ciena

4.2
Compare

CommScope

3.7
Compare

Rakuten Symphony

3.4
Compare

You Broadband

3.9
Compare

Airtel DTH Services

4.1
Compare

Similar Jobs for you

Customer Care Associate at Cimmons

Bangalore / Bengaluru

0-1 Yrs

₹ 2-5 LPA

Customer Care Associate at WALKAROO INTERNATIONAL PVT LTD

Coimbatore

0-2 Yrs

₹ 2-4 LPA

Customer Care Specialist at Taskus

Mumbai

1-2 Yrs

₹ 2-4 LPA

Customer Care Executive at ADA TECH SOLUTIONS PRIVATE LIMITED

Pune

0-4 Yrs

₹ 1.75-3.25 LPA

Customer Care Executive at Morepen Laboratories

Gurgaon / Gurugram

1-3 Yrs

₹ 2.5-3.25 LPA

Customer Care Executive at Startek

Noida, Ghaziabad + 1

0-1 Yrs

₹ 2.5-3 LPA

Customer Care Executive at ADA TECH SOLUTIONS PRIVATE LIMITED

Pune

0-4 Yrs

₹ 1.75-3.25 LPA

Customer Care Executive at DOWSON TECHNOLOGY PVT LTD

Dehradun

0-4 Yrs

₹ 1-2.5 LPA

Customer Care Executive at BAD Brains Streetstyle

Ulhasnagar

0-3 Yrs

₹ 1-2.25 LPA

Customer Care at ASTER DM HEALTHCARE LIMITED

Bangalore / Bengaluru

0-3 Yrs

₹ 2-5 LPA

0-1 Yrs

Pune

7d ago·via naukri.com

Customer Care Associate

BIZ2X Platform Private Limited

2-4 Yrs

Noida

7d ago·via naukri.com

1-5 Yrs

₹ 2 - 4.5L/yr

Gurgaon / Gurugram

19d ago·via naukri.com

0-2 Yrs

Noida

19d ago·via naukri.com

1-3 Yrs

Bangalore / Bengaluru

1mon ago·via naukri.com

1-3 Yrs

Bangalore / Bengaluru

1mon ago·via naukri.com

0-3 Yrs

Chennai

1d ago·via naukri.com

0-2 Yrs

Coimbatore

5mon ago·via naukri.com

0-1 Yrs

Bangalore / Bengaluru

25d ago·via naukri.com

Join Now || Fresher Openings For Customer Care Associate || Kolkata

Linchpin Technologies

0-1 Yrs

₹ 1.5 - 2.5L/yr

Kolkata, Rajarhat, New town

2hr ago·via naukri.com
How was your last interview experience?

Recently Viewed

REVIEWS

TCS

No Reviews

SALARIES

SAP

REVIEWS

Vistex Asia Pacific

No Reviews

DESIGNATION

DESIGNATION

REVIEWS

SAP

No Reviews

JOBS

Ugam Solution

No Jobs

COMPANY BENEFITS

GlobeGround India

No Benefits

SALARIES

Ugam Solution

No Salaries

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent