Contact Centre Manager
Annual salary range
₹6.1 Lakhs - ₹18 Lakhs
High Confidence 
High Confidence means the data is based on a large number of latest salaries.
Filter salaries byContact Centre Manager Salary in Mumbai
based on 48
latest salaries
• updated:
21 Dec 2024
Select an experience to get the exact salary
Salary of majority employees
Experience wise Contact Centre Manager salaries
| Years of experience | Avg. Annual Salary |
|---|---|
9
years
(5
salaries)
|  ₹7.7 L/yr - ₹10.5 L/yr |
10
years
(4
salaries)
| ₹6.1 L/yr - ₹15 L/yr |
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| |
11
years
(6
salaries)
| ₹7 L/yr - ₹15 L/yr |
12
years
(8
salaries)
| ₹7 L/yr - ₹13 L/yr |
13
years
(5
salaries)
| ₹9.5 L/yr - ₹13 L/yr |
View all salaries by experience
Contact Centre Manager Salary in
Mumbai ranges between ₹6.1
Lakhs to ₹18
Lakhs for
9 years of experience to 18 years of experience
. Salary estimates are based on
48 latest salaries received
from Contact Centre Manager.
See latest salaries
Contact Centre Manager salaries in different departments
| Department | Avg Annual Salary |
|---|---|
Customer Success, Service & Operations
Contact Centre Manager Salary
9 - 16
years
exp.
(28
salaries)
| ₹6.1 L/yr - ₹18 L/yr |
Login to view exact salary
| |
BFSI, Investments & Trading
Contact Centre Manager Salary
13 - 17
years
exp.
(7
salaries)
| ₹9 L/yr - ₹12.5 L/yr |
Explore on this page
Top paying companies
Popular companies
Jobs
available
Similar designations
Salary related reviews
Top interview questions
Latest annual salaries shared by Contact Centre Managers
5d ago
Hagnos Marketing And Consulting
Contact Centre Manager
13 years exp.
1w ago
Bajaj Finserv
Contact Centre Manager
8 years exp.
1w ago
Ugro Capital
Contact Centre Manager
9 years exp.
1w ago
MOVIN
Contact Centre Manager
8 years exp.
1w ago
Eye-Q Super Speciality Eye Hospitals
Contact Centre Manager
13 years exp.
2w ago
Spyne
Contact Centre Manager
10 years exp.
3w ago
Automatic Data Processing (ADP)
Contact Centre Manager
16 years exp.
3w ago
SBFC Finance
Contact Centre Manager
9 years exp.
3w ago
Avanse Financial Services
Contact Centre Manager
14 years exp.
3w ago
Royal Sundaram General Insurance
Contact Centre Manager
13 years exp.
View all latest salaries
| Company name | Avg Annual Salary | Open Jobs |
|---|---|---|
| | ||
| | ||
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| Company Name | Avg Annual Salary | Open Jobs |
|---|---|---|
9 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹9.2 L/yr - ₹11.7 L/yr | |
13 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹8.6 L/yr - ₹10.9 L/yr | |
Login to view exact salary
| ||
|
12 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹6.3 L/yr - ₹8 L/yr | |
9 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹7.7 L/yr - ₹9.8 L/yr | |
11 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹9 L/yr - ₹11.5 L/yr | |
10 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹13.5 L/yr - ₹17.2 L/yr | |
|
6 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹8.1 L/yr - ₹10.4 L/yr | |
|
15 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹10.9 L/yr - ₹13.9 L/yr | |
Login to view exact salary
| ||
|
14 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹13.5 L/yr - ₹17.2 L/yr | |
12 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹7.7 L/yr - ₹9.9 L/yr | |
Contact Centre Manager Jobs in Mumbai
Contact Centre Manager
· 10-15 years
TVS Credit Services
Chennai
Contact Centre Manager
· 8-13 years
Kailash Hospital
Noida
Contact Centre Manager
· 8-13 years
Policybazaar
Hyderabad / Secunderabad
Similar Designation Salaries for Contact Centre Manager
| Designations | Avg Annual Salary |
|---|---|
Assistant Manager Salary
2 -
13
years
exp.
(69.4k salaries)
| ₹3 L/yr - ₹16.5 L/yr |
Operations Manager Salary
3 -
17
years
exp.
(8.2k salaries)
| ₹3 L/yr - ₹19 L/yr |
Login to view exact salary
| |
Store Manager Salary
3 -
16
years
exp.
(50.3k salaries)
| ₹2.2 L/yr - ₹11 L/yr |
Senior Manager Salary
6 -
20
years
exp.
(29.5k salaries)
| ₹8 L/yr - ₹36 L/yr |
Branch Manager Salary
4 -
17
years
exp.
(2.7k salaries)
| ₹3 L/yr - ₹22 L/yr |
View more similar designations
Salary related reviews by similar designations like Contact Centre Manager
Tech Mahindra
Sales Manager in Hyderabad / Secunderabad
• posted on 27 Aug 2021
Likes
Yes work culture management I am very interested in tech Mahindra
Dislikes
There is a lot of people and the management doesn't address our issues. salary is decent but career growth is slow.there is a bond of 2years before which you cannot resign.
read moreTech Mahindra
Manager in Mumbai
• posted on 31 Aug 2023
Likes
The friendly team, managers to make the atmosphere light and convenient to work. Good number of projects and challenges.
read moreDislikes
Pay, though was good but some part gets diverted into incentive
Tech Mahindra
Assistant Manager in Chennai
• posted on 08 Nov 2023
Likes
Work-life balance, job security, opportunities to upskill. On-time salary without a miss.
read moreDislikes
Salary is not competitive. Low Increments
Tech Mahindra
Assistant Manager in Mumbai
• posted on 12 Apr 2024
Likes
A lot of learning’s, there are lot of opportunities for personal and professional growth :)
Dislikes
Not the best pay masters
Top skills for Contact Centre Manager
Contact Centre Manager Salary In Other Locations
| Locations | Avg Annual Salary |
|---|---|
New Delhi
Contact Centre Manager
8 -
18
years
exp.
| ₹3.5 L/yr - ₹14.3 L/yr |
Bangalore / Bengaluru
Contact Centre Manager
8 -
18
years
exp.
| ₹6 L/yr - ₹20 L/yr |
Login to view exact salary
| |
Pune
Contact Centre Manager
7 -
19
years
exp.
| ₹5.1 L/yr - ₹21 L/yr |
Gurgaon / Gurugram
Contact Centre Manager
9 -
17
years
exp.
| ₹7 L/yr - ₹14.5 L/yr |
Hyderabad / Secunderabad
Contact Centre Manager
8 -
19
years
exp.
| ₹7.7 L/yr - ₹25 L/yr |
View More
Contact Centre Manager Salary By Industries
| Industries | Avg Annual Salary |
|---|---|
Financial Services
Contact Centre Manager
8 -
19
years
exp.
| ₹6 L/yr - ₹15.6 L/yr |
Internet
Contact Centre Manager
8 -
17
years
exp.
| ₹6 L/yr - ₹21 L/yr |
Login to view exact salary
| |
Insurance
Contact Centre Manager
8 -
19
years
exp.
| ₹5 L/yr - ₹15 L/yr |
IT Services & Consulting
Contact Centre Manager
8 -
17
years
exp.
| ₹6 L/yr - ₹21 L/yr |
Software Product
Contact Centre Manager
8 -
16
years
exp.
| ₹9 L/yr - ₹25 L/yr |
View More
Frequently Asked Questions about Contact Centre Manager Salaries
What is the salary of a Contact Centre Manager in India?
Salary for a Contact Centre Manager in India ranges between ₹6.1 Lakhs to ₹18.0 Lakhs per year. Salary estimates are based on 48 latest salaries received from various Contact Centre Managers across industries.
What are the top paying companies that employ Contact Centre Managers?
- Tech Mahindra Contact Centre Manager Salary - ₹18.0 Lakhs per year
- SBI General Insurance Contact Centre Manager Salary - ₹11.5 Lakhs per year
- Teleperformance Contact Centre Manager Salary - ₹9.8 Lakhs per year
What is the starting salary for a Contact Centre Manager in India?
Average starting Salary for Contact Centre Manager in India is around ₹6.1 Lakhs per year (₹50.8k per month). 9 years of minimum experience is required to be a Contact Centre Manager.
What is the highest salary for a Contact Centre Manager in India?
Highest salary that a Contact Centre Manager can earn is ₹23.0 Lakhs per year (₹1.9L per month).
What are the top paying industries for Contact Centre Manager in India?
- IT Services & Consulting - ₹13.0 Lakhs to 20.0 Lakhs per year
- Banking - ₹9.0 Lakhs to 18.5 Lakhs per year
- Insurance - ₹8.6 Lakhs to 18.5 Lakhs per year
- NBFC - ₹6.3 Lakhs to 15.0 Lakhs per year
- Internet - ₹6.0 Lakhs to 15.0 Lakhs per year
What are the top paying cities for Contact Centre Manager in India?
- Pune - ₹3.0 Lakhs to 23.0 Lakhs per year
- Mumbai - ₹5.0 Lakhs to 34.2 Lakhs per year
- Hyderabad / Secunderabad - ₹7.0 Lakhs to 25.0 Lakhs per year
- Bangalore / Bengaluru - ₹4.4 Lakhs to 21.0 Lakhs per year
- New Delhi - ₹1.0 Lakhs to 15.6 Lakhs per year
What are the popular/top skills required to become a Contact Centre Manager?
These are the top skills of a Contact Centre Manager based on 5 jobs posted by employers.
- Customer Service
- Operations
- CRM
- Team Handling
- Telesales
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Contact Centre Manager Interview Questions
based on 4 interviews
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Q2.
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Q3.
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Q4.
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