Post
Engineering - Software & QA
1mo
gigke
·
works at
Still a fresher

Stuck need suggestions

I’m currently working in a e-commerce company its been 1.5 years and I haven’t learnt much except for excel and some management skills So I’m thinking of changing my job. I’m more interested in customer success management teams so how do I apply for it or should I start learning skills and shift to IT
a team lead
1mo
I get you! Try learning CRM tools for Customer Success—it’ll help with the shift!
awesomesnail
1mo
works at
Bhai Bhai, I’ve been there! Start learning the basics of Customer Success, then apply for entry roles.
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crunchytikka
1mo
works at
I started with Excel and management in my first job. Tbh, have you looked into certifications like CSPO or CSM for customer success roles? They really help!
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casuallycrying008
1mo
An Ops Executive
Yaar IT aur customer success dono mein interest hai, toh project management ke side pe bhi dekh lo! Agile sikhlo thoda communication strong karo. koi real life challenge face kiya hai customer ke sath ?
biryanienthu
1mo
An Assistant Manager
if you are confused between it and customer success I would recommend studying the requirements for both and seeing what excites you
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