Relieving letter purpose

Hi everyone, I have completed notice period in the company of 90 days but company doesn’t giving me relieving letter. The concerned dept telling that it will take 2 months to give you soft copy of your relieving letter but today i have completed almost 2.5 month but thery doesn’t provide . They simply saying it is under process i have called that dept. multiple times but thet saying same dialogue . What to do in this situation?? I have to submit it to another organisation.

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