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Engaged Employer
Pegasystems
3.6
based on 305 Reviews
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Company Overview
Company Locations
Working at Pegasystems
Company Summary
A leader in cloud software, enhancing customer engagement and operational efficiency through CRM, automation, and innovative technologies.
Overall Rating
3.6/5
based on 305 reviews
5% below
industry average
Highly rated for
Work-life balance
Critically rated for
Promotions, Work satisfaction, Job security
Work Policy
Hybrid
76% employees reported
Monday to Friday
92% employees reported
Flexible timing
84% employees reported
No travel
77% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
43 employees reported
Free meal
42 employees reported
Health insurance
42 employees reported
Office gym
36 employees reported
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About Pegasystems
Founded in1983 (42 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersCambridge,Massachusetts, United States
Office Locations
Websitepega.com
Primary Industry
Other Industries
View in video summary
Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you’ve interacted with Pega. For the past 30 years, our technology – CRM, digital process automation, robotics, AI, and more – has empowered the world’s leading companies to achieve breakthrough results.
Vision: Change the way the world builds software.
Pegasystems Ratings
based on 305 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
105
4
92
3
37
2
27
1
44
Category Ratings
3.8
Work-life balance
3.7
Company culture
3.7
Salary
3.5
Skill development
3.3
Job security
3.3
Work satisfaction
3.2
Promotions
Pegasystems is rated 3.6 out of 5 stars on AmbitionBox, based on 305 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Pegasystems
based on 286 reviews
3.5
Rated by 78 Women
Rated 3.6 for Work-life balance and 3.5 for Company culture
3.6
Rated by 208 Men
Rated 3.8 for Work-life balance and 3.8 for Company culture
Work Policy at Pegasystems
based on 25 reviews in last 6 months
Hybrid
76%
Permanent work from home
12%
Work from office
12%
Pegasystems Reviews
Top mentions in Pegasystems Reviews
+ 5 more
Tesco
Secure your future with a company that values your job stability.
Rated 4/5 for Job Security on AmbitionBox
Compare Pegasystems with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 305 reviews | 3.6/5 based on 39.5k reviews | 3.7/5 based on 90.1k reviews | 3.7/5 based on 53.3k reviews |
Highly Rated for | Work-life balance | Job security | Job security Work-life balance | Job security |
Critically Rated for | Promotions Job security Work satisfaction | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | Hybrid 76% employees reported | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported |
Rating by Women Employees | 3.5 Good rated by 78 women | 3.7 Good rated by 11.8k women | 3.8 Good rated by 26.1k women | 3.8 Good rated by 15.2k women |
Rating by Men Employees | 3.6 Good rated by 208 men | 3.5 Good rated by 25.1k men | 3.6 Good rated by 58.8k men | 3.7 Good rated by 35.6k men |
Job security | 3.3 Average | 4.1 Good | 4.5 Good | 3.8 Good |
View more
Pegasystems Salaries
Pegasystems salaries have received with an average score of 3.7 out of 5 by 305 employees.
Software Engineer
(203 salaries)
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₹7.8 L/yr - ₹26 L/yr
Senior Software Engineer
(156 salaries)
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₹11 L/yr - ₹35 L/yr
Senior Solution Engineer
(132 salaries)
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₹9.5 L/yr - ₹22.5 L/yr
Solution Engineer
(104 salaries)
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₹7.8 L/yr - ₹19.5 L/yr
Principal Software Engineer
(97 salaries)
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₹17.4 L/yr - ₹42 L/yr
System Architect
(58 salaries)
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₹7.9 L/yr - ₹22 L/yr
Senior System Architect
(51 salaries)
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₹17.3 L/yr - ₹44 L/yr
Senior Technical Solutions Engineer
(44 salaries)
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₹9 L/yr - ₹21 L/yr
Principal Solution Engineer
(41 salaries)
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₹14.9 L/yr - ₹30.1 L/yr
Technical Lead
(40 salaries)
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₹20 L/yr - ₹41.5 L/yr
Pegasystems Interview Questions
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Pegasystems Jobs
Popular Designations Pegasystems Hires for
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Current Openings
Pegasystems News
Pega Introduces New Blueprint to Boost AI-Powered Customer Interactions
- Pegasystems Inc. introduces Pega Customer Engagement Blueprint, a generative AI-powered collaboration tool.
- The solution provides scalability and advanced GenAI capabilities to design customer engagement programs.
- Pega Customer Engagement Blueprint enables organizations to visualize and simulate engagement strategies.
- The tool helps in delivering personalized experiences at scale and staying ahead in a competitive market.
TechBullion | 25 Feb, 2025
Pegasystems Reinvents Enterprise App building with AgentX and GenAI Blueprint
- Pegasystems has launched Pega Agent Experience (Pega AgentX), a set of API tools to improve workflow automation.
- Pega AgentX enables AI agents to complete tasks and work together, enhancing customer service and employee productivity.
- The platform also introduced Pega GenAI Blueprint, a product that uses AI to generate application blueprints in seconds, reducing complexity.
- Pegasystems is the only vendor offering a unified platform with CRM, DPA, robotics, and case management capabilities.
Analyticsindiamag | 22 Feb, 2025
Intelligent Solutions — Business Analytics Perspective
- Intelligent solutions tool helps automate processes through analytics, modern techniques and industry-specific standards.
- Business intelligence (BI) draws conclusions from data analysis while data scientists use advanced statistics and predictive analytics to discover patterns and forecast future patterns.
- BI is designed to answer specific queries and provide at-a-glance analysis for decisions or planning, whereas companies can use analytics to continually improve follow-up questions and iteration.
- Tableau, Pega, Sigfox, Instabase, UiPath, Qlik Sense, Apache Spark, Looker and Alteryx are some of the tools used to automate workflows, improve customer engagement, and enhance operational efficiency.
- BI tools pool data from numerous databases, portals, and CRM & ERP systems, to provide a consolidated and accurate view of any issue, trend or analytics.
- No longer just limited to IT teams, anyone can access and analyse data to make informed, evidence-based decisions, including interns, without needing technical expertise.
- Predictive analytics and forecasting help generate insights based on a product or service’s performance history, enabling users to react to disruptions as they arise.
- BI tools automate tasks by generating data-driven analyses instead of using multiple spreadsheets.
- More than 50% of BI tools users said these benefits reduced costs and increased revenue and efficiency.
Medium | 7 Feb, 2025
Pegasystems moves the needle on generative AI development with Pega Infinity updates
- Pegasystems is enhancing its suite of AI development tools with new updates.
- The updates aim to accelerate the development of generative AI for productivity and customer experience enhancement.
- Pega Infinity expands access to multiple large language models and integrates Pega GenAI Coaches.
- Pega Customer Decision Hub, Pega Customer Service, and Pega Sales Automation gain various new updates.
Siliconangle | 29 Oct, 2024
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Pegasystems FAQs
When was Pegasystems founded?
Pegasystems was founded in 1983. The company has been operating for 42 years primarily in the Software Product sector.
Where is the Pegasystems headquarters located?
Pegasystems is headquartered in Cambridge,Massachusetts. It operates in 2 cities such as Hyderabad / Secunderabad, Bangalore / Bengaluru. To explore all the office locations, visit Pegasystems locations.
How many employees does Pegasystems have in India?
Pegasystems currently has more than 1,800+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Pegasystems based on the number of reviews submitted on AmbitionBox.
Does Pegasystems have good work-life balance?
Pegasystems has a Work-Life Balance Rating of 3.8 out of 5 based on 300+ employee reviews on AmbitionBox. 65% employees rated Pegasystems 4 or above, while 35% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Pegasystems work-life balance reviews for more details
Is Pegasystems good for career growth?
Career growth at Pegasystems is rated as moderate, with a promotions and appraisal rating of 3.2. 35% employees rated Pegasystems 3 or below, while 65% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Pegasystems promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Pegasystems?
Working at Pegasystems comes with several advantages and disadvantages. It is highly rated for work life balance. However, it is poorly rated for promotions / appraisal, work satisfaction and job security, based on 300+ employee reviews on AmbitionBox.
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