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Engaged Employer
Novelvox
4.0
based on 73 Reviews
Company Overview
Company Locations
Working at Novelvox
Company Summary
NovelVox is a global software company developing flexible and Optimized Agent Desktop and Wallboards for Cisco, Avaya, Genesys, and Amazon Connect Contact Center.
Overall Rating
4.0/5
based on 73 reviews
8% above
industry average
Highly rated for
Salary, Work-life balance, Company culture
Work Policy
Work from office
82% employees reported
Monday to Friday
94% employees reported
Flexible timing
90% employees reported
No travel
69% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
9 employees reported
Cafeteria
8 employees reported
Health insurance
8 employees reported
Professional degree assistance
5 employees reported
View all benefits
About Novelvox
Founded in2008 (17 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersFaridabad, Haryana, India
Office Locations
Websitenovelvox.com
Primary Industry
Other Industries
NovelVox is an AI-enabled contact center solution provider. Since its inception, the company has been into creating contact center solutions to improve customer experience and agent performance. With a strong experience in optimizing contact center experience for more than a decade, the company has always come up with integrated and advanced solutions including Unified Agent Desktops, Supervisor Desktops, Contact Center Wallboards, CTI Connectors, Chatbot (Infibot), omnichannel solutions for Cisco, Avaya, Genesys, DialPad, Five9, Zoom and Amazon Connect.
The company serves businesses of all sizes, ranging from Enterprise Organizations to more dynamic customer-centric companies. NovelVox provides ready integrations with 75+ 3rd party applications including CRM, ticketing software, bespoke applications, internal database or your legacy systems like Epic, Salesforce, Service Now, Microsoft Dynamics, Jack Henry, Symitar, Cerner, Zendesk, Tibco, Oracle, Citrix, Siebel, FIS, SAP, Fiserv, etc.
The products are aligned with industry-specific needs and offer solutions for healthcare, banking, insurance, credit union, and many more. The company has done over 300 deployments in India, UK, USA, KSA & UAE and it has clients in 20 plus countries.
The company serves businesses of all sizes, ranging from Enterprise Organizations to more dynamic customer-centric companies. NovelVox provides ready integrations with 75+ 3rd party applications including CRM, ticketing software, bespoke applications, internal database or your legacy systems like Epic, Salesforce, Service Now, Microsoft Dynamics, Jack Henry, Symitar, Cerner, Zendesk, Tibco, Oracle, Citrix, Siebel, FIS, SAP, Fiserv, etc.
The products are aligned with industry-specific needs and offer solutions for healthcare, banking, insurance, credit union, and many more. The company has done over 300 deployments in India, UK, USA, KSA & UAE and it has clients in 20 plus countries.
Novelvox Ratings
based on 73 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
41
4
11
3
5
2
2
1
14
Category Ratings
4.0
Salary
4.0
Work-life balance
3.9
Company culture
3.9
Work satisfaction
3.8
Job security
3.8
Skill development
3.8
Promotions
Novelvox is rated 4.0 out of 5 stars on AmbitionBox, based on 73 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Novelvox
based on 66 reviews
4.1
Rated by 19 Women
Rated 3.9 for Work-life balance and 3.9 for Salary
4.0
Rated by 47 Men
Rated 4.0 for Work-life balance and 4.0 for Salary
Work Policy at Novelvox
based on 32 reviews in last 6 months
Work from office
82%
Hybrid
12%
Permanent work from home
6%
Novelvox Reviews
Top mentions in Novelvox Reviews
+ 5 more
Compare Novelvox with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 73 reviews | 3.5/5 based on 281 reviews | 3.7/5 based on 8.6k reviews | 3.4/5 based on 139 reviews |
Highly Rated for | Work-life balance Salary Company culture | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | No critically rated category | Promotions Job security Skill development | Promotions Salary | Job security Skill development Work-life balance |
Primary Work Policy | Work from office 82% employees reported | Hybrid 55% employees reported | Work from office 76% employees reported | - |
Rating by Women Employees | 4.1 Good rated by 19 women | 3.4 Average rated by 61 women | 3.6 Good rated by 2.7k women | 2.9 Poor rated by 20 women |
Rating by Men Employees | 4.0 Good rated by 47 men | 3.4 Average rated by 201 men | 3.7 Good rated by 5.4k men | 3.5 Good rated by 105 men |
Job security | 3.8 Good | 3.1 Average | 3.5 Good | 2.7 Poor |
View more
Novelvox Salaries
Novelvox salaries have received with an average score of 4.0 out of 5 by 73 employees.
Software Developer
(42 salaries)
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₹4.9 L/yr - ₹12.5 L/yr
Associate Software Developer
(39 salaries)
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₹4.5 L/yr - ₹6.5 L/yr
Senior Software Developer
(14 salaries)
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₹9 L/yr - ₹19.3 L/yr
Associate Software Engineer
(6 salaries)
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₹5.5 L/yr - ₹6 L/yr
HR Manager
(6 salaries)
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₹7 L/yr - ₹18 L/yr
Associate Project Manager
(5 salaries)
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₹16.5 L/yr - ₹29.3 L/yr
Senior Project Coordinator
(5 salaries)
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₹6.5 L/yr - ₹11.2 L/yr
System Engineer
(5 salaries)
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₹3.8 L/yr - ₹7.5 L/yr
Software Engineer
(5 salaries)
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₹5.3 L/yr - ₹8.5 L/yr
Associate Quality Engineer
(5 salaries)
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₹3.7 L/yr - ₹5.5 L/yr
Novelvox Interview Questions
Interview questions by designation
Top Novelvox interview questions and answers
Get interview-ready with top interview questions
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Novelvox FAQs
When was Novelvox founded?
Novelvox was founded in 2008. The company has been operating for 17 years primarily in the IT Services & Consulting sector.
Where is the Novelvox headquarters located?
Novelvox is headquartered in Faridabad, Haryana and has an office in Faridabad
How many employees does Novelvox have in India?
Novelvox currently has approximately 100+ employees in India.
Does Novelvox have good work-life balance?
Novelvox has a work-life balance rating of 4.0 out of 5 based on 70+ employee reviews on AmbitionBox. 71% employees rated Novelvox 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Novelvox work-life balance reviews for more details
Is Novelvox good for career growth?
Career growth at Novelvox is rated fairly well, with a promotions and appraisal rating of 3.8. 71% employees rated Novelvox 4 or above, while 29% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Novelvox reviews for more detailed insights.
What are the pros of working in Novelvox?
Working at Novelvox offers several advantages that make it an appealing place for employees. The company is highly rated for salary & benefits, work life balance and company culture, based on 70+ employee reviews on AmbitionBox.
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