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Engaged Employer

Servion Global Solutions

3.5
based on 288 Reviews
Video summary

Working at Servion Global Solutions

Company Summary

Servion enables brands to deliver on their promised customer service experience with best-in-class operational excellence.

Overall Rating

3.5/5
based on 288 reviews
highly rated categories
5% below
industry average
highly rated categories
Critically rated for

Promotions, Job security, Work satisfaction

Work Policy
Hybrid
Hybrid
61% employees reported
Monday to Friday
Monday to Friday
66% employees reported
Flexible timing
Flexible timing
76% employees reported
No travel
No travel
59% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
18 employees reported
Health insurance
Health insurance
18 employees reported
Cafeteria
Cafeteria
16 employees reported
Office gym
Office gym
6 employees reported
View all benefits

About Servion Global Solutions

Founded in1995 (30 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
HeadquartersNew Jersey, United States (USA)
Office Locations
--
Websiteservion.com
Primary Industry
Other Industries
--
View in video summary
For more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 1,000 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.
Mission: Servion’s vision is to be a leader in the Customer Experience Management (CEM) space enabling enterprises to convert their customer touch points into long-lasting journeys and optimize the infrastructure costs of their customer interaction channels.

Servion Global Solutions Ratings

based on 288 reviews

Overall Rating

3.5/5
How AmbitionBox ratings work?
5
89
4
75
3
70
2
20
1
34

Category Ratings

3.6

Work-life balance

3.3

Company culture

3.3

Salary

3.3

Skill development

3.3

Work satisfaction

3.1

Job security

2.9

Promotions

Servion Global Solutions is rated 3.5 out of 5 stars on AmbitionBox, based on 288 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Servion Global Solutions
based on 269 reviews
3.4
Rated by 62 Women
Rated 3.5 for Work-life balance and 3.4 for Company culture
3.5
Rated by 207 Men
Rated 3.5 for Work-life balance and 3.4 for Salary

Work Policy at Servion Global Solutions

based on 42 reviews in last 6 months
Hybrid
61%
Work from office
22%
Permanent work from home
17%

Servion Global Solutions Reviews

Top mentions in Servion Global Solutions Reviews

+ 5 more

Compare Servion Global Solutions with Similar Companies

Servion Global Solutions
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Overall Rating
3.5/5
based on 288 reviews
3.7/5
based on 90k reviews
3.7/5
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3.5/5
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Highly Rated for
No highly rated category
Job security
Work-life balance
Job security
Job security
Critically Rated for
Promotions
Job security
Skill development
Promotions
Salary
Work satisfaction
Promotions
Salary
Promotions
Salary
Work satisfaction
Primary Work Policy
Hybrid
61% employees reported
Work from office
81% employees reported
Hybrid
62% employees reported
Hybrid
75% employees reported
Rating by Women Employees
3.4
Average
rated by 62 women
3.8
Good
rated by 26.1k women
3.8
Good
rated by 15.2k women
3.6
Good
rated by 7.7k women
Rating by Men Employees
3.5
Good
rated by 207 men
3.6
Good
rated by 58.8k men
3.7
Good
rated by 35.5k men
3.4
Average
rated by 27k men
Job security
3.1
Average
4.5
Good
3.8
Good
3.8
Good
View more

Servion Global Solutions Salaries

Servion Global Solutions salaries have received with an average score of 3.3 out of 5 by 288 employees.

Senior Software Engineer

(213 salaries)
Unlock
₹7 L/yr - ₹28.1 L/yr

Software Engineer

(211 salaries)
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₹2.7 L/yr - ₹10.9 L/yr

Senior Engineer

(156 salaries)
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₹6.7 L/yr - ₹22.1 L/yr

Technical Lead

(105 salaries)
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₹9.6 L/yr - ₹30 L/yr

UCCE Engineer

(69 salaries)
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₹2.5 L/yr - ₹10.6 L/yr

Engineer Trainee

(52 salaries)
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₹2.5 L/yr - ₹4.5 L/yr

Network Engineer

(50 salaries)
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₹2.5 L/yr - ₹7.9 L/yr

Cisco Voice Engineer

(39 salaries)
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₹3.1 L/yr - ₹11 L/yr

Senior Technical Lead

(37 salaries)
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₹15 L/yr - ₹35 L/yr

Software Developer

(27 salaries)
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₹3 L/yr - ₹8.9 L/yr

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Servion Global Solutions FAQs

When was Servion Global Solutions founded?
Servion Global Solutions was founded in 1995. The company has been operating for 30 years primarily in the IT Services & Consulting sector.
Where is the Servion Global Solutions headquarters located?
Servion Global Solutions is headquartered in New Jersey.
How many employees does Servion Global Solutions have in India?
Servion Global Solutions currently has more than 1,200+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Servion Global Solutions based on the number of reviews submitted on AmbitionBox.
Does Servion Global Solutions have good work-life balance?
Servion Global Solutions has a Work-Life Balance Rating of 3.6 out of 5 based on 200+ employee reviews on AmbitionBox. 57% employees rated Servion Global Solutions 4 or above, while 43% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Servion Global Solutions work-life balance reviews for more details
Is Servion Global Solutions good for career growth?
Career growth at Servion Global Solutions is rated as poor, with a promotions and appraisal rating of 2.9. 43% employees rated Servion Global Solutions 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Servion Global Solutions promotions/appraisals reviews for more detailed insights.
What are the cons of working in Servion Global Solutions?
Working at Servion Global Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work satisfaction, based on 200+ employee reviews on AmbitionBox.
Servion Global Solutions Overview
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