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Maxicus
based on 421 Reviews
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Overall Rating
5
1
4
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2
1
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Job security
Skill development
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Customer Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing is there to like about this company
I have worked as an customer support executive for voice process in Maxicus they will not treat freshers as freshers they will give training for just 1 week about the process after that they will directly push you to take calls, while taking calls they will feel us like worthless they start point out in on-job training, from 10th day onwards they start pressurized to meet kpi's, the floor manager will shout on us to meet KPI's and the employees will feel like they are worthless,first of all they will not give enough training and they will except to meet all KPI's in just 10 days of on job training it is very disturbing & disappointing If we ask leave on any emergency basis like health issue they will asked me to submit the entire medical reports of me for taking one day leave, the management, the team leaders are very toxic in understanding employee basic needs and rights, they will give lunch break but you have to ask daily twice and thrice to have a meal, After 3 pm also they will check for availability and then they will give you half an hour lunch break literally i feel like for having lunch also we have to take permission and approval of team leader it is very annoying...Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I like this work
No
Employer’s Response
Greetings, we are glad to hear you had a great experience with us. Happy to see your review.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Customer Support Executive 0 -
1
year
exp.
· Bangalore / Bengaluru (5
salaries) | ₹2.1 L/yr - ₹2.7 L/yr | |
Starting your career? Discover Maxicus fresher salaries in India | ||
Team Lead 4 -
7
years
exp.
· Bangalore / Bengaluru (AmbitionBox Estimate) | ₹3.7 L/yr - ₹4.2 L/yr | |
Login to view exact salary
| ||
Starting your career? Discover Maxicus fresher salaries in India | ||
Customer Support 0 -
1
year
exp.
· Bangalore / Bengaluru (AmbitionBox Estimate) | ₹2.5 L/yr - ₹3.2 L/yr | |
Starting your career? Discover Maxicus fresher salaries in India | ||
Senior Team Leader 5
years
exp. · Bangalore / Bengaluru (AmbitionBox Estimate) | ₹3.4 L/yr - ₹4.3 L/yr | |
Starting your career? Discover Maxicus fresher salaries in India | ||
C.S.A 0 -
1
year
exp.
· Bangalore / Bengaluru (AmbitionBox Estimate) | ₹2.3 L/yr - ₹2.9 L/yr | |
Starting your career? Discover Maxicus fresher salaries in India |
Rated 3.5 for Job security and 3.5 for Skill development
Rated 4.4 for Work-life balance and 4.4 for Company culture
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