Interactive Bpo Services

Can a business be made simpler? Could traditional BPOs be more than just inbound call centers? It was in 1999, that we answered these questions with IBS. At a time when many in the industry were struggling to survive, let alone post a profit, IBS found its rhythm with a novel business model; A model with innovation at its core and a pragmatic approach of conserving resources while reducing operational costs. Whether it’s Telecom or Insurance, Automobiles or FMCG, at IBS we strive to offer a unique amalgamation of strategic prowess and operational efficiency to several industry verticals and market leaders who constitute our esteemed clientele. At IBS we maintain a razor sharp focus on the customer. This singled-minded endeavour has led us to grow from a single office with 1 process and 15 employees to 25 processes with 950 employees across offices in India.