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Indian Railway Catering and Tourism
4.0
based on 178 Reviews
Company Overview
Company Locations
Working at Indian Railway Catering and Tourism
Company Summary
Overall Rating
4.0/5
based on 178 reviews
On-Par
with industry average
Highly rated for
Company Culture, Work-Life Balance, Work Satisfaction
Critically rated for
Promotions/Appraisal
Work Policy
Work from office
88% employees reported
Monday to Saturday
43% employees reported
Flexible timing
64% employees reported
Within country
33% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
18 employees reported
Office cab/shuttle
9 employees reported
Free meal
9 employees reported
Health insurance
5 employees reported
View all benefits
About Indian Railway Catering and Tourism
Founded in1999 (26 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersDelhi/NCR, Delhi, India
Office Locations
--
Websiteirctc.com
Primary Industry
Other Industries
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Indian Railway Catering and Tourism Corporation Ltd. has been set up by the Ministry of Railways with the basic purpose of hiving off entire catering and tourism activity of the railways to the new Corporation so as to professionalise and upgrade these services with public-private participation. Rail based Tourism in India will be the specific vehicle for achieving high growth in coordination with state agencies, tour operators, travel agents and the hospitality industry. Indian Railways span global volumes in hospitality and catering sectors with services provided to 13 million passengers everyday.
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Indian Railway Catering and Tourism Ratings
based on 178 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
96
4
41
3
16
2
9
1
16
Category Ratings
4.0
Company Culture
3.9
Work-Life Balance
3.8
Work Satisfaction
3.8
Skill Development
3.7
Salary & Benefits
3.7
Job Security
3.2
Promotions/Appraisal
Indian Railway Catering and Tourism is rated 4.0 out of 5 stars on AmbitionBox, based on 178 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Indian Railway Catering and Tourism
based on 164 reviews
3.8
Rated by 40 Women
Rated 3.9 for Job Security and 3.7 for Company Culture
4.0
Rated by 124 Men
Rated 4.0 for Work-Life Balance and 4.0 for Company Culture
Work Policy at Indian Railway Catering and Tourism
based on 16 reviews in last 6 months
Work from office
88%
Hybrid
12%
Indian Railway Catering and Tourism Reviews
Top mentions in Indian Railway Catering and Tourism Reviews
+ 5 more
Compare Indian Railway Catering and Tourism with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 178 reviews | 3.4/5 based on 524 reviews | 3.7/5 based on 820 reviews | 3.4/5 based on 174 reviews |
Highly Rated for | Company culture Work-Life balance Work Satisfaction | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Promotion/Appraisals | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Job Security Promotion/Appraisals Skill development |
Primary Work Policy | Work from office 88% employees reported | Work from office 84% employees reported | Work from office 76% employees reported | Hybrid 70% employees reported |
Rating by Women Employees | 3.8 Good rated by 40 women | 3.2 Average rated by 127 women | 3.6 Good rated by 259 women | 3.1 Average rated by 44 women |
Rating by Men Employees | 4.0 Good rated by 124 men | 3.4 Average rated by 356 men | 3.7 Good rated by 508 men | 3.6 Good rated by 120 men |
Job Security | 3.7 Good | 3.1 Average | 3.7 Good | 2.8 Poor |
View more
Indian Railway Catering and Tourism Salaries
3.7
rated by 178 employees for salariesHospitality Supervisor
(55 salaries)
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₹2.7 L/yr - ₹4.6 L/yr
Data Entry Operator
(19 salaries)
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₹0.8 L/yr - ₹3.1 L/yr
AIR Ticketing Executive
(15 salaries)
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₹3 L/yr - ₹4.6 L/yr
Accountant
(10 salaries)
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₹2 L/yr - ₹4.1 L/yr
Softwaretest Engineer
(10 salaries)
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₹2.7 L/yr - ₹3.6 L/yr
Catering Supervisor
(9 salaries)
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₹3.5 L/yr - ₹4.2 L/yr
Hospital Manager
(8 salaries)
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₹3.6 L/yr - ₹4.4 L/yr
Supervisor
(7 salaries)
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₹3.2 L/yr - ₹4.2 L/yr
Assistant Supervisor
(6 salaries)
Unlock
₹2.4 L/yr - ₹3.2 L/yr
Finance Executive
(6 salaries)
Unlock
₹3 L/yr - ₹8 L/yr
Indian Railway Catering and Tourism News
View all
Polygon Blockchain Powers Indian Railways’ NFT Ticketing for MahaKumbh
- Indian Railways will integrate NFTs into MahaKumbh 2025 ticketing using the Polygon blockchain.
- The initiative aims to blend low-cost, eco-friendly technology with deep spiritual significance.
- IRCTC will partner with Chaincode Consulting to mint and distribute NFT-based train tickets.
- The use of NFT tickets aims to offer a streamlined and innovative experience for the traditional pilgrimage event.
Crypto-News-Flash | 14 Jan, 2025
How Maha Kumbh is bridging the gap between tradition and technology via NFTs
- The Maha Kumbh 2025, one of the world's largest religious gatherings, is incorporating non-fungible tokens (NFTs) into the event.
- Blockchain solutions provider Chaincode Consulting and IRCTC have partnered to create an NFT platform for the Maha Kumbh.
- Participants will have access to exclusive digital collectibles, immersive experiences, and personalized digital quizzes through NFTs.
- The use of NFTs enhances the digital-first experience of the event while maintaining the traditional and spiritual significance of the Maha Kumbh.
Yourstory | 13 Jan, 2025
Stock Recommendations Today: IRCTC, TCS, Tata Elxsi On Brokerages' Radar
- Macquarie has initiated an 'outperform' call on IRCTC citing that its monopolistic advantage lies in 80% market share in rail e-ticketing.
- Brokerages are widely bullish on Tata Consultancy Services Ltd. after the company's Q3 performance.
- Citi has maintained a bearish stance on TCS.
- Nuvama believes the Q3 results of consumer durables are likely to be a mixed bag.
- HSBC has maintained a 'hold' on TCS.
- Jefferies has maintained 'buy' on TCS.
- Nomura has retained a 'neutral' on TCS.
- Emkay has maintained 'add' on TCS.
- Morgan Stanley has maintained 'underperform' on Tata Elxsi.
- Nuvama's preferred picks from the consumer sector for 2025 are United Spirits, Marico, Pidilite, and United Breweries.
Bloomberg Quint | 10 Jan, 2025
IRCTC outage: “technical glitch” being resolved, says officials
- India's IRCTC faced a massive outage due to a technical glitch.
- Users were unable to access the website and mobile application.
- IRCTC stated that the issue has been resolved.
- Passengers were advised to contact customer care or email their ticket details for cancellations.
HinduBusinessLine | 26 Dec, 2024
IRCTC Stock Slides As Platform Faces Ticket Booking Outage
- The Indian Railway Catering and Tourism Corporation Ltd. faced a technical outage, causing inconvenience to passengers trying to book tickets.
- The stock of IRCTC was down by 1.25% due to the outage, which primarily affected Tatkal ticket bookings.
- Passengers expressed frustration on social media platforms, urging IRCTC to improve its infrastructure.
- The outage raised concerns among passengers and investors about the reliability of the IRCTC platform.
Bloomberg Quint | 26 Dec, 2024
IRCTC Has Stopped Paying Compensation To Passengers For Delay In Private Trains, RTI Reveals
- Indian Railway Catering and Tourism Corp. (IRCTC) has stopped paying compensation to passengers for delays in private trains, as revealed by an RTI response.
- The compensation scheme, which gave Rs 26 lakh to passengers from Oct. 4, 2019, to Feb. 16, 2024, has been discontinued since February 15, 2024.
- IRCTC operates two Tejas trains, one between New Delhi and Lucknow and the other between Ahmedabad and Mumbai.
- The decision to stop compensation was a part of marketing activities to attract passengers towards private trains.
Bloomberg Quint | 24 Dec, 2024
IRCTC ?Super App? to launch soon: Here?s how it will simplify your entire train travel experience
- Indian Railways is preparing to launch the "IRCTC Super App" to streamline travel services for train passengers.
- The app is expected to unify various railway-related services, such as ticket bookings, cargo handling, food orders, and more, in a single platform.
- Passengers can use the app to book train tickets, track their PNR status, order meals, and plan their entire journey.
- The IRCTC Super App aims to simplify access to various services, providing a faster and more intuitive experience for users.
HT Tech | 19 Dec, 2024
IRCTC down: Ticket booking chaos sparks memes and frustration across social media
- IRCTC users encountered difficulties while trying to book train tickets due to an unexpected outage affecting the website and app.
- Around 50% of users were unable to access the IRCTC website, while 40% experienced issues with the app.
- Users reported difficulties in logging in, searching for train schedules, checking fares, and completing ticket bookings.
- Frustration among users led to the sharing of memes and concerns about the reliability of the platform.
HT Tech | 9 Dec, 2024
IRCTC Down: Website faces major outage, ticket bookings and services disrupted
- IRCTC website faced a major outage, disrupting ticket bookings and services.
- Users encountered difficulties in booking Tatkal tickets and completing payments.
- Complaints about the outage flooded Twitter, but IRCTC has not issued an official acknowledgment.
- Customers are advised to contact customer care or email for ticket cancellations and other requests.
HT Tech | 9 Dec, 2024
IRCTC Website, App Down? Users Claim 'Unable To Log In'
- The website and app of the Indian Railway Catering and Tourism Corporation (IRCTC) has crashed for several users, with many complaining that they cannot log in to their accounts to book tickets.
- Over 1,500 users have complained about IRCTC's website being down since 10 a.m. on Monday, according to service disruptions monitoring platform Downdetector.
- The app showed a message that read 'connect to the server', while the website displayed a 'loading' sign.
- Several users shared their complaints on social media, with some questioning the delay in resolving the recurring issue.
Bloomberg Quint | 9 Dec, 2024
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Indian Railway Catering and Tourism Perks & Benefits
Indian Railway Catering and Tourism Offices
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Indian Railway Catering and Tourism FAQs
When was Indian Railway Catering and Tourism founded?
Indian Railway Catering and Tourism was founded in 1999. The company has been operating for 26 years primarily in the Urban Transport sector.
Where is the Indian Railway Catering and Tourism headquarters located?
Indian Railway Catering and Tourism is headquartered in Delhi/NCR, Delhi.
How many employees does Indian Railway Catering and Tourism have in India?
Indian Railway Catering and Tourism currently has more than 1,300+ employees in India. Food, Beverage & Hospitality department appears to have the highest employee count in Indian Railway Catering and Tourism based on the number of reviews submitted on AmbitionBox.
Does Indian Railway Catering and Tourism have good work-life balance?
Indian Railway Catering and Tourism has a Work-Life Balance Rating of 3.9 out of 5 based on 100+ employee reviews on AmbitionBox. 77% employees rated Indian Railway Catering and Tourism 4 or above, while 23% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Indian Railway Catering and Tourism work-life balance reviews for more details
Is Indian Railway Catering and Tourism good for career growth?
Career growth at Indian Railway Catering and Tourism is rated as moderate, with a promotions and appraisal rating of 3.2. 23% employees rated Indian Railway Catering and Tourism 3 or below, while 77% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Indian Railway Catering and Tourism promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Indian Railway Catering and Tourism?
Working at Indian Railway Catering and Tourism comes with several advantages and disadvantages. It is highly rated for company culture, work life balance and work satisfaction. However, it is poorly rated for promotions / appraisal, based on 100+ employee reviews on AmbitionBox.
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