Category Manager

Job Overview.

We are looking for a skilled and motivated Key Accounts Manager/Category Manager to oversee and manage relationships with key clients, ensuring satisfaction and long-term partnerships.

The ideal candidate will be adept at maintaining strong client relationships, driving business growth, and managing key account strategies to meet company objectives.

Responsibilities.

Client Relationship Management: Build and nurture strong, long-lasting relationships with key clients to ensure satisfaction and loyalty.

Account Growth: Identify opportunities for account growth and revenue expansion through upselling and cross-selling of products or services.

Strategic Planning: Develop and execute strategic account management plans that align with company goals and client needs.

Sales and Revenue: Achieve revenue targets by managing and negotiating contracts, deals, and renewals with key accounts.

Problem Solving: Act as a liaison between the client and internal teams to resolve issues and ensure smooth operations and service delivery.

Reporting and Analysis: Provide regular reports on account performance, client feedback, and future needs to senior management.

Collaboration: Work closely with sales, marketing, and product teams to ensure seamless delivery of solutions tailored to client requirements.

Market Research: Stay updated on market trends, competition, and client preferences to recommend improvements or changes to the offerings.

Requirements.

Education: Bachelors degree in Business, Marketing, Sales, or a related field.

Experience: 2-4 years of experience in account management.

Skills:.

Strong negotiation and communication skills.

Ability to analyze and understand market trends.

Customer-focused with a proactive attitude.

Proficient in CRM software and Microsoft Office suite.

Excellent problem-solving and conflict-resolution skills.

Attributes: High emotional intelligence, ability to handle pressure, and a strong sense of ownership and responsibility.