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2 Zostel Jobs
Front Desk Manager
Zostel
posted 12mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Always be great friends with our guests.
- Be really really organised.
- Keep cool when the pressure hits.
- Enjoy a super-fast pace.
- Understand this is a business, be passionate about maximising revenue.
- Be creative, innovative and digitally smart.
- Be yourself.
YOU WILL:
- Report to the Property Manager
- Be part of a great team within your department that get Zostel and want to be themselves.
- Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Zostel experience.
- Know your guests and have a passion for independent travel and the road less travelled.
- Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Zostel brand and culture AT ALL TIMES.
- Know your city, its caf s, bars and restaurants, its art, its music.
- Demonstrate a passion for delivering outstanding customer service.
- OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF
- Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
- Be Responsible for all cash handling whilst you are on duty
- Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency.
YOU ARE:
- Experienced within a front office hospitality environment
- Passionate for the hospitality and the youth travel market
- Fluent in English with knowledge of an additional language being desirable
- Experienced working with a Property Management System
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Front Desk Manager roles with real interview advice
What people at Zostel are saying
Front Desk Manager salary at Zostel
reported by
4
employees
with 1-6
years exp.
Unlock
₹1.8
L/yr - ₹3
L/yr
53%
less
than the average Front Desk Manager Salary in India
View more details
What Zostel employees are saying about work life
based on 23 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Zostel Benefits
View more benefits
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Zostel Gurgaon / Gurugram Office Location
Gurgaon Office
Headquarter
4th Floor, The Circle - Huda City Centre, Sector 29
Gurgaon
122001
122001
Lenskart
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